Imani Floyd
Charlotte,NC
Overview
4
4
years of professional experience
Work History
Event Manager
Crawl With Us
Charlotte, NC
02.2025 - Current
- Supervises large-scale event operations, maintains effective check-in efficiency, and promotes positive customer engagement outcomes.
- Manages pre-event logistics, integrating promotional placement and venue liaison to ensure seamless event execution.
- Fosters relationships with bar venues to guarantee adherence to event guidelines.
- Analyzes customer feedback to refine strategies and elevate event quality.
Premium Brand Ambassador
Moët Hennessy / Public Label
Charlotte, NC
01.2025 - Current
- Serves as primary sales and marketing liaison for premium Moët Hennessy brands at high-end events.
- Enthralls discerning clientele with persuasive brand narratives, boosting engagement and cultivating customer loyalty.
- Expertly executes tastings, promotions, and activations, adhering to brand guidelines and messaging for maximum brand visibility.
- Establishes and nurtures key relationships with accounts and VIP guests to significantly boost market impact.
Apprentice Mixologist
Bar Kaiju
Miami, FL
02.2024 - 12.2024
- Honored as one of top bars nationwide by Forbes, Bon Appetit, Esquire, Miami New Times, Tales of the Cocktail Foundation, and 50 Best Bars during tenure in role.
- Thrived in diverse roles (Barback, Server, Hostess), skillfully handling peak service demands while providing outstanding customer service.
- Elevated to new role within six months due to exemplary communication skills, professional demeanor, and exceptional customer relations
- Developed social media content strategy for Bar Kaiju and coordinated event logistics.
Employee Services Representative / Human Resource Coordinator
Charter Communications LLC.
Charlotte, NC
08.2022 - 08.2023
- Provided exceptional customer service by addressing diverse employee inquiries (pay, benefits, verification), achieving positive resolutions.
- Managed sensitive employee relations issues and coordinated cross-departmental initiatives, demonstrating strong problem-solving and interpersonal communication.
- Administered accurate employment records for over 100,000 employees utilizing HR software, ensuring compliance and facilitating efficient audits.
Event Planning Assistant
Creative Canvas Productions
Charlotte, NC
06.2022 - 08.2023
- Orchestrated logistical support for over 15 diverse events, managing vendor contracts and budgets.
- Proactively engaged clients to define objectives and customize event plans, enhancing satisfaction.
- Developed and distributed targeted emails alongside engaging social media content for event promotion.
- Managed event logistics including ticket sales and financial records to ensure operational efficiency.
Exhibit Curator
The Charlotte Art League
Charlotte, NC
04.2022 - 08.2023
- Coordinated and executed opening day events, overseeing logistics and attendee engagement.
- Assisted in curation and thematic selection; recruited and interviewed artists for projects.
- Transcribed narratives for marketing materials and publications to enhance visibility.
- Spearheaded community outreach initiatives, increasing local artist participation significantly.
Manager of Community Engagement
The Freedom Center for Social Justice
Charlotte, NC
11.2021 - 07.2022
- Developed strategic growth initiatives, enhancing organizational reach and public visibility.
- Represented organization in interactions with government and media, drafting press releases and grant proposals.
- Analyzed community needs to inform impactful program development and advocacy efforts.
- Led 'Drawing People To The Polls' initiative, enhancing voter registration access for hundreds of young adults in local elections.
Education
Master of Science - Hospitality & Tourism Management
Florida International University
Miami, FL12-2024
Bachelor of Arts - Psychology
The University of North Carolina At Greensboro
Greensboro, NC12-2020
Timeline
Event Manager
Crawl With Us
02.2025 - Current
Premium Brand Ambassador
Moët Hennessy / Public Label
01.2025 - Current
Apprentice Mixologist
Bar Kaiju
02.2024 - 12.2024
Employee Services Representative / Human Resource Coordinator
Charter Communications LLC.
08.2022 - 08.2023
Event Planning Assistant
Creative Canvas Productions
06.2022 - 08.2023
Exhibit Curator
The Charlotte Art League
04.2022 - 08.2023
Manager of Community Engagement
The Freedom Center for Social Justice
11.2021 - 07.2022
Master of Science - Hospitality & Tourism Management
Florida International University
Bachelor of Arts - Psychology
The University of North Carolina At Greensboro
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