Imani Jackson
Denver,CO
Summary
Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
8
8
years of professional experience
Work History
Patient Care Technician
Fresenius Dialysis
10.2023 - 01.2024
- Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards.
- Cleaned medical equipment or facilities.
- Attached dialyzer and tubing to dialysis machines for use in hemodialysis treatment.
- Sustained hemodialysis workflow by inventorying and restocking needed equipment and supplies.
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
- Performed routine sterilization, cleaning, and maintenance of hemodialysis machines and equipment.
- Discontinued dialysis treatment according to established procedures.
- Evaluated access sites for infection or other complications prior to initiating treatment.
- Monitored patient's vital signs during dialysis treatments, adjusting the rate of fluid removal as necessary.
- Primed dialyzer with saline or heparinized solutions and followed formula directions when preparing dialysate.
Patient Access Coordinator (Contract)
WSI Healthcare / Colorado Renal Imaging
01.2023 - 05.2023
- Schedules appointments to maximize patient service and optimize patient schedule
- Verifies insurance eligibility
- Completes patient registration and check-in procedures
- Provides appointment reminder calls in advance of appointments and track no-show or cancellations.
Front Desk Receptionist/Medical Assistant (Contract)
WSI Healthcare / Colorado Advanced Pain Consultants
08.2022 - 12.2022
- Sorted incoming mail and directed to correct personnel each day
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
- Answered and directed incoming calls using multi-line telephone system
- Welcomed visitors upon entrance, answered inquiries and directed questions or appointments to appropriate personnel
- Provided information to callers and drafted office emails
- Maintained a clean and well-organized environment for client happiness and safety
- Preparing patients for examinations.
Claims Processor (Contract)
WSI Healthcare / Delta Dental
02.2022 - 08.2022
- Evaluated pending claims to identify and resolve problems blocking auto-adjudication
- Tracked differences between plans to correctly determine eligibility and assess claims against benefits and data entry requirements
- Send clinical requests and missing information letters to obtain incomplete information
- Verified policyholder data, including age, contact number and physical address
- Checked documentation for appropriate coding, catching errors and making revisions
- Processed invoice payments and recorded information in the account database
- Managed all payments processing, invoicing and collections tasks
- Facilitated payment of invoices due by sending bill reminders and contacting clients.
Claims Administrative Processor (Contract)
WSI Healthcare / UnitedHealth Group
02.2021 - 02.2022
- Verified that patients had proper insurance coverage prior to any procedures or appointment scheduling
- Checked documentation for appropriate coding, catching errors and making revisions
- Examined claims, records and procedures to grant approval of coverage
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Medical Office Manager / Admin
New Century Hospice Inc
01.2016 - 06.2016
- Sorted incoming mail and directed to correct personnel each day
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
- Answered and directed incoming calls using a multi-line telephone system
- Welcomed visitors upon entrance, answered inquiries and directed questions or appointments to appropriate personnel
- Provided information to callers and drafted office emails.
Education
BSN in Nursing -
Arizona College of Nursing
High School Diploma -
Endeavor Academy
Skills
- Patient Education
- Patient Observation
- Vital Signs Monitoring
- Patient Services
Timeline
Patient Care Technician
Fresenius Dialysis
10.2023 - 01.2024
Patient Access Coordinator (Contract)
WSI Healthcare / Colorado Renal Imaging
01.2023 - 05.2023
Front Desk Receptionist/Medical Assistant (Contract)
WSI Healthcare / Colorado Advanced Pain Consultants
08.2022 - 12.2022
Claims Processor (Contract)
WSI Healthcare / Delta Dental
02.2022 - 08.2022
Claims Administrative Processor (Contract)
WSI Healthcare / UnitedHealth Group
02.2021 - 02.2022
Medical Office Manager / Admin
New Century Hospice Inc
01.2016 - 06.2016
BSN in Nursing -
Arizona College of Nursing
High School Diploma -
Endeavor Academy
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