Kimberly Teague
Kissimmee
Summary
Dedicated Patient Care Technician with extensive experience at Baycare Winter Haven Hospital, skilled in vital signs monitoring and compassionate patient education. Proven ability to collaborate with interdisciplinary teams, ensuring timely interventions and enhancing patient satisfaction. Committed to maintaining high standards of care while effectively managing inventory and providing emotional support during critical situations.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
Baycare Winter Haven Hospital
Winter Haven
02.2015 - 03.2025
- Explained treatment procedures to patients and their families.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Maintained inventory levels of stock items, supplies and equipment to foster smooth and cost-effective unit operations.
- Planned and served meals and snacks to patients according to prescribed diets.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Provided emotional support to patients and their families during difficult times.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Restocked unit frequently with necessary medical supplies.
- Participated in quality improvement activities within the department.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Instructed new employees on proper techniques of performing daily tasks.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Worked with cross-functional teams to achieve goals.
- Provided direct patient care and assistance to healthcare team members.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Maintained updated knowledge through continuing education and advanced training.
- Operated equipment and machinery according to safety guidelines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Associate of Applied Science - Registered Nurse
Rasmussen University
Altamonte Springs, FL07-2026
PCT - Medical
Ridge Technical College
Winter Haven, FL01-2015
Skills
- Vital signs monitoring
- EKG administration
- Clinical documentation
- Emotional support
- Time management
- Patient education
- Team collaboration
- Inventory management
- Attention to detail
- Crisis prevention intervention (CPI)
- Medical terminology knowledge
- National certified patient care technician
- Health education
- Heartsaver first aid CPR AED (first aid CPR AED)
- Analytical skills
- Compassionate care
- Restock shelves
- Mental health support
- Catheter care
- Medical Software Use
- Blood glucose monitoring
- Infection prevention
- Patient care technician (PCT)
- Transporting patients
- Qualified in patient transport
- Patient advocacy
Affiliations
- In my spare time I like to cook, bike ride or work out.
Timeline
Patient Care Technician
Baycare Winter Haven Hospital
02.2015 - 03.2025
Associate of Applied Science - Registered Nurse
Rasmussen University
PCT - Medical
Ridge Technical College
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