Imani Jackson
Tuscaloosa,AL
Summary
Motivated and detail-oriented undergraduate student pursuing a Bachelor of Science in Consumer Science with a minor in Financial Family Planning. Proven experience in customer service, cash handling, and team collaboration across various roles. Skilled in communication, problem-solving, and Microsoft Office tools. Seeking an internship opportunity to apply analytical and interpersonal skills while gaining practical experience in financial planning and consumer services.
Overview
5
5
years of professional experience
Work History
Cashier
Publix
Tuscaloosa, AL
09.2021 - Current
- Deliver premier customer service, adhering to The Publix Promise
- Maintain current knowledge of promotions and proactively engage customers to highlight store sales
- Enhance customer experiences through effective communication and request fulfillment
Customer Service Representative
Sheffield Utilities
Sheffield, AL
06.2021 - 08.2022
- Assisted an average of70+ customers per shift, processing cash, check, and credit transactions accurately
- Balanced cash drawers efficiently and ensured financial accuracy
- Opened and managed new customer accounts using proprietary software
Cashier & Customer Service Trainer
LawLers Barbecue
Muscle Shoals, AL
04.2020 - 01.2022
- Delivered exceptional service by guiding customers through purchases and explaining menu options
- Trained new hires on customer service standards and POS system usage
- Accurately processed transactions while maintaining a high level of professionalism
Education
Bachelor of Science - Consumer Science, Financial Family Planning
The University of Alabama, Culverhouse College of Human Environmental Science
Tuscaloosa, AL05.2026
Skills
- Microsoft Office Suite: Certified in Word, Excel, and PowerPoint
- Point-of-Sale (POS) Systems & Financial Software Proficiency
- Strong Communication & Team Collaboration
- Excellent verbal and written communication
- Analytical and problem-solving abilities
- Ability to thrive in team-oriented environments
Student Organizations
The University of Alabama Student Recruitment Team | Tuscaloosa, AL | Member | 2023 - 2024
- Represented the university in recruiting prospective students by providing campus tours and
answering inquiries.
- Collaborated with team members to promote the university's programs and resources.
Alabama Finance Association | Tuscaloosa, AL | Member | 2022 - 2024
- Participated in workshops and events aimed at enhancing knowledge of financial planning and
analysis.
- Engaged in discussions with industry professionals to develop practical financial skills.
Skills
- Microsoft Office Suite: Certified in Word, Excel, and PowerPoint
- Point-of-Sale (POS) Systems & Financial Software Proficiency
- Strong Communication & Team Collaboration
Timeline
Cashier
Publix
09.2021 - Current
Customer Service Representative
Sheffield Utilities
06.2021 - 08.2022
Cashier & Customer Service Trainer
LawLers Barbecue
04.2020 - 01.2022
Bachelor of Science - Consumer Science, Financial Family Planning
The University of Alabama, Culverhouse College of Human Environmental Science