Imani Little
Hickory
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
1
1
year of professional experience
Work History
Fast Food Worker
Wendys Restaurant
04.2025 - Current
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Made change and returned correct cash and coin to patrons.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Accurately operated cash register to process customer payments.
- Trained newly hired employees on routine tasks and customer service.
Education
High School Diploma -
Hickory Highschool
Hickory, NC05-2027
Skills
- Foodservice standards
- Inventory storage
- Food presentation
- POS operation
- Money handling
- Late-night shift availability
- Organization and planning
- Valid [state] driver's license
- Customer service
- Good with numbers and math
- Skilled upseller
- Reliable team worker
- Excellent multi-tasker
Timeline
Fast Food Worker
Wendys Restaurant
04.2025 - Current
High School Diploma -
Hickory Highschool