Imani Minott
Woodbridge,VA
Summary
Dynamic and results-oriented professional with extensive experience in fast-paced environments like Noodles & Company and Amazing Lash Studio. Excelled in roles requiring exceptional social skills and sanitation practices, enhancing client satisfaction and retention. Proven track record in team leadership, client education, and innovative social media promotion, contributing significantly to revenue growth and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cook
Noodles & Company
Woodbridge, VA
08.2021 - 08.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier & Server
Noodles & Company
08.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Adapted to varying schedules and extended shifts to align with business demands.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Shift Leader
Noodles & Company
Woodbridge, VA
08.2021 - 08.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Sandwich Artist
SUBWAY®Restaurants
Woodbridge, VA
08.2022 - 06.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
Shift Leader
SUBWAY®Restaurants
Woodbridge, VA
08.2022 - 06.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
Cosmetologist
Amazing Lash Studio
Woodbridge, VA
07.2023 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all studio clients.
- Educated clients on proper lash care techniques to promote healthier lashes between appointments.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased studio revenue by upselling additional treatments, products, and services to clients during appointments.
Lash Stylist
Amazing Lash Studio
Woodbridge, VA
06.2023 - Current
- Managed appointment bookings with accuracy, ensuring clients were scheduled at their preferred times and avoiding overbooking conflicts.
- Collaborated with team members to develop new techniques and stay current on industry trends, elevating salon offerings.
- Delivered consistent, high-quality results by keeping up-to-date on industry advancements and regularly practicing various techniques.
- Promoted salon services through social media marketing efforts, attracting new clientele and increasing overall revenue.
- Boosted client retention rates through consistent delivery of high-quality lash styling and maintenance.
- Facilitated seamless communication with colleagues regarding appointment schedules, minimizing downtime between sessions.
- Implemented proper sanitation procedures for tools and workstations, ensuring a clean and safe environment for clients.
- Provided exceptional customer service, addressing concerns promptly and professionally to maintain positive relationships with clients.
- Educated clients on lash care best practices, resulting in fewer complications and improved overall lash health.
- Maintained detailed records of client preferences, enabling personalized experiences during return visits.
- Kept workspace clean, organized and well-stocked for upcoming appointments.
- Taught clients how best to care for lash extensions and prevent problems.
- Followed correct processes to apply lash extensions to clients' natural lashes.
- Educated clients on how to clean and maintain lash extensions.
- Stayed current on latest and diverse types of last extensions and different application processes.
- Addressed client questions, concerns and requests directly for maximum satisfaction.
- Increased drama of looks by completing lash lifts and tints for clients.
- Followed strict safety standards to protect clients from injury or infection.
- Developed loyal following of clients by providing high-quality services.
- Maintained regular client list and successfully handled walk-in customers.
- Used social media platforms to promote salon and services.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Education
Associate Of General Studies - N/A
Northern Virginia Community College, Woodbridge
2645 College Dr, Woodbridge, VA 22191N/A - N/A
Freedom High School
15201 Neabsco Mills Rd, Woodbridge, VA 2219106.2023
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Sanitation practices
- Social media promotion
- Client education
- Client consultation
- Decision-making
- Sales expertise
- Relationship building
- Wig styling
- Problem Solving
- Creativity
- Station Prep
Accomplishments
While working at Subway & Amazing Lash Studio I was promoted to be a trainer in a short span of time due to me being a quick learner and executing my job well!
Timeline
Cosmetologist
Amazing Lash Studio
07.2023 - Current
Lash Stylist
Amazing Lash Studio
06.2023 - Current
Sandwich Artist
SUBWAY®Restaurants
08.2022 - 06.2023
Shift Leader
SUBWAY®Restaurants
08.2022 - 06.2023
Cook
Noodles & Company
08.2021 - 08.2022
Cashier & Server
Noodles & Company
08.2021 - 08.2022
Shift Leader
Noodles & Company
08.2021 - 08.2022
Associate Of General Studies - N/A
Northern Virginia Community College, Woodbridge
N/A - N/A
Freedom High School