Imani Mohammed Baez
Tucson,AZ
Summary
Dedicated and highly motivated healthcare professional with extensive hands-on experience across multiple clinical settings, including hospital, rehabilitation, long-term care, plastic surgery, and electrophysiology. With one year of experience as a Medical Assistant, I was selected to work in Electrophysiology (EP) immediately after graduation—an advanced and rapidly evolving cardiology specialty that requires strong clinical knowledge, attention to detail, and adaptability. Skilled in patient care, EKGs, vital signs, clinical workflow coordination, prior authorizations, and supporting physicians during procedures. Known for strong communication, efficiency, and the ability to thrive in fast-paced environments. Committed to continuing to grow within the healthcare field and expanding my clinical expertise while delivering high-quality patient-centered care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Banner Health
Tucson, AZ
02.2025 - Current
- Provided comprehensive clinical and administrative support to cardiologists and electrophysiology providers in a fast-paced specialty practice.
- Roomed patients, obtained vital signs, performed EKGs, reviewed medical histories, and accurately documented information in the electronic medical record (EMR).
- Coordinated patient care, including scheduling diagnostic testing, referrals, prior authorizations, and follow-up appointments.
- Educated patients and families on treatment plans, medications, and lifestyle modifications to support cardiac health.
- Maintained exam rooms, ensured proper sterilization of equipment, and adhered to infection control and safety protocols.
- Demonstrated flexibility by supporting multiple specialties and departments when needed, quickly adapting to varying workflows, provider preferences, and patient populations.
- Collaborated effectively with nurses, providers, and administrative staff to ensure efficient clinic operations and high-quality patient care.
- Recognized for strong adaptability, time management, and ability to remain composed in high-volume, evolving healthcare environments.
- Implemented efficiency improvements in patient intake processes, streamlining operations and increasing productivity.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
RAO Plastic Surgery
Tucson, AZ
11.2024 - 02.2025
- Delivered high-quality clinical and administrative support in a fast-paced cardiology practice, contributing to efficient patient flow and improved provider productivity.
- Managed front office operations, including high-volume phone calls, faxes, and emails; initiated and tracked prior authorizations to prevent care delays; and coordinated timely scheduling of consultations and follow-up appointments.
- Roomed and vital patients with precision, updated comprehensive medical histories, and ensured accurate EMR documentation to support informed clinical decision-making.
- Assisted physicians with minor in-office procedures, maintaining strict sterile technique and patient safety standards while enhancing procedural efficiency.
- Maintained exam room readiness by stocking supplies and sterilizing equipment, ensuring compliance with infection control protocols and minimizing workflow interruptions.
- Adapted seamlessly to support multiple specialties and providers when needed, demonstrating flexibility, strong critical thinking skills, and the ability to thrive in evolving clinical environments.
- Built strong rapport with patients and families, promoting a positive patient experience and reinforcing treatment plan understanding.
Patient Care
Desert Horizon Communities
Tucson, AZ
04.2022 - 10.2024
- - Assist patients with daily living activities (DLAs) such as eating, dressing, bathing, grooming, and personal hygiene.
- - Assist in managing medications as directed by healthcare professionals, including prompting or assisting patients in taking their prescribed medications.
- - Work closely with therapists, behavioral specialists, and other healthcare professionals to implement care plans and therapeutic goals.
- Improved patient care by developing and implementing comprehensive family planning programs.
- Prepared treatment areas for patient care, ensuring sterile and organized environment.
Therapist Aide
Haven Health of Tucson
Tucson, AZ
02.2019 - 04.2022
- Supported therapists in implementing individualized treatment plans for diverse patient needs.
- Improved patient outcomes by implementing individualized therapeutic interventions under the supervision of a licensed therapist.
- Facilitated timely completion of required documentation by maintaining organized records regarding patient attendance, goals met, treatment changes made during sessions.
- Supported therapists in conducting comprehensive evaluations to assess patients'' needs, strengths, and areas for improvement.
- Educated patients on proper techniques for completing prescribed exercises at home, resulting in improved adherence to treatment plans.
- Improved patient mobility using passive and active therapeutic exercises.
- Completed necessary reports and documentation on time and to specifications.
Patient Transportation
UF Health Shands Hospital
Gainesville, FL
01.2017 - 01.2019
- Fostered strong working relationships with team members across departments, resulting in improved communication and coordination of patient transportation activities.
- Monitored and reported equipment maintenance needs promptly, ensuring the availability of well-functioning tools necessary for effective patient transportation services.
- Supported continuity of care by effectively coordinating patient transportation when required between different departments or facilities.
- Developed strong relationships with patients and their families, fostering an atmosphere of trust and open communication.
- Improved patient satisfaction by providing timely and efficient transportation services to medical appointments.
- Demonstrated a strong commitment to patient privacy by strictly adhering to HIPAA regulations and hospital policies.
- Improved overall efficiency of hospital operations through proactive communication with various departments regarding patient transportation needs.
Education
High School Diploma -
Florida Virtual School
Orlando, FLCertificate - Medical Assistant
Pima Medical Institute
Tucson11.2024
Skills
- - Attention to detail
- - Problem solving
- - Time management
- - Phone etiquette
- - Vital signs
- - Prior authorizations
- - Strong communication
- - Multitasking
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Direct patient care
- Reliable team player
- Compassionate
- CPR
- Professionalism and ethics
- Appointment setting
- Patient care coordination
- Medical office administration
- Adaptable
- Healthcare software proficiency
Certification
- American Heart Association- BLS Certified- 2024
- NHA Certification- 2025
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Assistant
Banner Health
02.2025 - Current
Medical Assistant
RAO Plastic Surgery
11.2024 - 02.2025
Patient Care
Desert Horizon Communities
04.2022 - 10.2024
Therapist Aide
Haven Health of Tucson
02.2019 - 04.2022
Patient Transportation
UF Health Shands Hospital
01.2017 - 01.2019
High School Diploma -
Florida Virtual School
Certificate - Medical Assistant
Pima Medical Institute