Imani Smith
Edison,NJ
Summary
Adept at fostering positive environments and enhancing operational efficiency, I leveraged effective communication and safe driving practices at Road to Success. My background spans data management, customer satisfaction, and team leadership, consistently exceeding performance targets. Skilled in confidentiality and conflict resolution, I excel in fast-paced settings, driving success with a focus on safety and reliability.
Overview
5
5
years of professional experience
1
1
Certification
Work History
School Bus Driver
Road to Success
East Brunswick, NJ
04.2022 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Data Entry Specialist
West End Express
South Brunswick, NJ
04.2021 - 04.2022
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Compiled data and reviewed information for accuracy prior to input.
- Completed data entry tasks with accuracy and efficiency.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
Secretary
Classic Business Solutions
Metuchen, NJ
02.2020 - 01.2021
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Bartender Shift Manager
Plainfield Country Club
Plainfield, NJ
05.2019 - 09.2020
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Education
Psychiatric Rehabilitation
Middlesex County College
Edison, NJDiploma -
Metuchen High School
Metuchen, NJ06.2017
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe Driving Practices
Certification
Commercial Driver’s License
Timeline
School Bus Driver
Road to Success
04.2022 - Current
Data Entry Specialist
West End Express
04.2021 - 04.2022
Secretary
Classic Business Solutions
02.2020 - 01.2021
Bartender Shift Manager
Plainfield Country Club
05.2019 - 09.2020
Psychiatric Rehabilitation
Middlesex County College
Diploma -
Metuchen High School