Summary
Overview
Work History
Education
Skills
Timeline
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Imani Stewart

Queens,NY

Summary

Friendly Head Cashier experienced in leading large teams with exceptional skill as trainer, team builder and project manager. Talented in accurately handling money, monitoring performance and resolving customer concerns in fast-paced environments. Boosted customer loyalty and enhanced sales by keeping cashiers efficient and focused on customer needs. Skilled in training staff and solving diverse problems by applying excellent critical thinking and conflict resolution abilities to address any need. Prepared to use knowledge and experience to take on all business requirements. Friendly Head Cashier dedicated to increasing team performance and improving customer satisfaction. Successful track record in challenging, dynamic environments. Gifted manager and leader with strong communication, interpersonal and planning abilities.

Overview

4
4
years of post-secondary education
1
1
year of professional experience

Work History

Cashier Team Lead

Harris Teeter
Charlotte, NC
09.2020 - 12.2020
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored areas for security issues and safety hazards.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
  • Developed and implemented promotional strategies targeting overstocked, high-profit or nearly expired merchandise to move items and boost revenue.

Dishwasher

OTG
Jamaica, NY
12.2019 - 03.2020
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Washed and sanitized dirty dishes by hand and by using dishwasher.

Cashier

McDonald's
Lexington, NC
05.2017 - 07.2017
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Educated customers on promotions to enhance sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked prices for customers and processed items sold by scanning barcodes.

Education

Criminal Justice

BMCC
New York, NY
01.2021 - Current

High School Diploma -

Lexington SR High
NC
08.2015 - 06.2019

Skills

Store opening/closing procedures

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Timeline

Criminal Justice

BMCC
01.2021 - Current

Cashier Team Lead

Harris Teeter
09.2020 - 12.2020

Dishwasher

OTG
12.2019 - 03.2020

Cashier

McDonald's
05.2017 - 07.2017

High School Diploma -

Lexington SR High
08.2015 - 06.2019

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Imani Stewart