Imani Thompson
Buffalo,NY
Summary
Skilled Worker and works well with customers (good customer service skills). Learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Would be a great hire.
Overview
8
8
year of professional experience
Work History
Roswell Park Cancer Institute Intern
Internship
Buffalo, NY
01.2024 - 05.2024
- Gained hands-on experience by working with patients and taking vital signs, intake/ output values, 24 hour diet recall, Spirometry values, etc.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Prepared project presentations and reports to assist senior staff.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
Customer Service Associate
Walgreens
Buffalo, NY
10.2023 - 05.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Cashier
Marshalls Department Store
Buffalo, NY
10.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Paid Summer Intern
NewYork-Presbyterian Morgan Stanley Children's Ho
Washington Heights, NY
07.2023 - 08.2023
- Facilitated successful completion of projects from concept to launch.
- Analyzed problems and worked with teams to develop solutions.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Had direct contact with patients and parents to ensure the best care for them.
Education
Bachelor of Science - Nursing
D'Youville College
Buffalo, NY 05.2024 - Current
Bachelor of Science - Exercise Science- Pre-Health Professions
University At Buffalo, SUNY
Buffalo, NY05.2023
High School Diploma -
New Rochelle High School
New Rochelle, NY06.2019
Skills
Team Building
Staff Management
Multitasking abilities
Excellent work ethic
Inventory controls
Accurate money handling
Training and mentoring
Driven
Basic math
Timeline
Bachelor of Science - Nursing
D'Youville College
05.2024 - Current
Roswell Park Cancer Institute Intern
Internship
01.2024 - 05.2024
Customer Service Associate
Walgreens
10.2023 - 05.2024
Cashier
Marshalls Department Store
10.2023 - 05.2024
Paid Summer Intern
NewYork-Presbyterian Morgan Stanley Children's Ho
07.2023 - 08.2023
Bachelor of Science - Exercise Science- Pre-Health Professions
University At Buffalo, SUNY
High School Diploma -
New Rochelle High School