Imani Word
Kalamazoo,MI
Summary
To seek and maintain part-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Prepare for future degree in nursing and improve knowledge and skills.
Overview
9
9
years of professional experience
Work History
Patient Care Nursing Assistant
Battle Buddies
02.2021 - 03.2021
- Assisted patients with activities of daily living, promoting independence and comfort during their stay.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Enhanced patient satisfaction by providing compassionate and attentive care to patients in various stages of recovery.
- Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
Credit Card Consultant
PNC Call Center
06.2017 - 06.2019
- Employment Type: Full time
- Customer service
- Resolving complicated problems
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
Cashier
Panera Bread
03.2014 - 05.2016
- Employment Type: Full time during summer/part time during academic year
- Responsible for taking orders, cleaning, and helping where necessary
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Janitorial Work
Y.O.U
06.2012 - 08.2012
- Employment Type: Part time summer job
- Responsible for cleaning local outside areas and buildings in neighborhood
Education
Some College (No Degree) - Dual Enrollment
Kalamazoo Valley Community College
Kalamazoo, MISome College (No Degree) - Biomedical Sciences
Grand Valley State University
Allendale, MIAssociate of Applied Science - Nursing
Kellogg Community College
Battle Creek, MI05.2026
High School Diploma -
Kalamazoo Central High School
Kalamazoo06.2015
Skills
- Very well organized
- Hard worker and devoted
- Dependable and highly motivated
- Attention to Detail
- Multitasking Abilities
- Patient Care
- Compassionate Care
- Clerical assistance
Volunteer Experience
- Upward Bound Program (2012-2015)
- Gardening for East Side Community
- Gardening for Western Michigan University
- Sorting items at downtown Mission
Timeline
Patient Care Nursing Assistant
Battle Buddies
02.2021 - 03.2021
Credit Card Consultant
PNC Call Center
06.2017 - 06.2019
Cashier
Panera Bread
03.2014 - 05.2016
Janitorial Work
Y.O.U
06.2012 - 08.2012
Some College (No Degree) - Dual Enrollment
Kalamazoo Valley Community College
Some College (No Degree) - Biomedical Sciences
Grand Valley State University
Associate of Applied Science - Nursing
Kellogg Community College
High School Diploma -
Kalamazoo Central High School
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