Summary
Overview
Work History
Education
Skills
Timeline
Generic

Imani Norwood

Wichita

Summary

Dedicated and hardworking professional with experience in customer service, caregiving, and childcare. Seeking to leverage strong communication, organizational, and problem-solving skills in a challenging role that allows for personal and professional growth.

Overview

8
8
years of professional experience

Work History

Self-Employed

Independent
09.2023 - 12.2024
  • Provided childcare services ensuring a safe and nurturing environment
  • Styled and maintained clients’ hair with professionalism
  • Managed scheduling, payments, and client relationships

Call Center Representative

Marriott International Call Center
04.2022 - 08.2023
  • Handled inbound customer service calls with professionalism
  • Assisted customers with reservations, cancellations, and inquiries
  • Resolved customer concerns effectively and efficiently

Caregiver

Wichita Attendant Care
03.2019 - 06.2022
  • Provided daily living assistance including bathing, feeding, and mobility support
  • Monitored and documented client progress and well-being
  • Offered companionship and emotional support to clients

Crew Member

McDonald's
03.2018 - 03.2019
  • Prepared and served food items quickly and efficiently
  • Maintained safety and sanitation standards
  • Collaborated with team members to meet customer demands

Team Member

Arby's
05.2017 - 01.2018
  • Greeted and assisted customers with orders
  • Operated cash register and handled transactions accurately
  • Ensured quality food preparation and presentation

McDonald's
10.2016 - 02.2017
  • Provided excellent customer service at the counter and drive-thru
  • Prepared food items following company standards
  • Maintained cleanliness and organization of the work area

Education

High School Diploma -

Job Core
Manhattan, KS
01-2019

Skills

  • Customer Service & Communication
  • Cash Handling & POS Systems
  • Food safety practices
  • Team Collaboration
  • Patient care assistance
  • Problem-Solving & Conflict Resolution

Timeline

Self-Employed

Independent
09.2023 - 12.2024

Call Center Representative

Marriott International Call Center
04.2022 - 08.2023

Caregiver

Wichita Attendant Care
03.2019 - 06.2022

Crew Member

McDonald's
03.2018 - 03.2019

Team Member

Arby's
05.2017 - 01.2018

McDonald's
10.2016 - 02.2017

High School Diploma -

Job Core

Similar Profiles

CREATE PROFILE