IMARI WOODS
Southfield
Summary
Dynamic professional with extensive experience in crisis management and community building, notably as a Resident Advisor at Job Corps Detroit. Proven ability to foster positive environments and mediate conflicts while providing exceptional resident support. Skilled in administrative management and activity coordination, driving impactful outcomes in diverse settings.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Resident Advisor
Job corps Detroit
10.2024 - Current
- Mental support and development
- Role modeling and mentorship
- Crisis response and building management
- Positive emotional support and guidance
- Administrative management and case notes
- Fostering a positive and safe living environment in a residence hall
- Building community
- Mediating conflicts
- Enforcing rules
- Providing support to residents, often while also coordinating activities and events
Juvenile Supervision Officer
Wayne County Detention Center
09.2024 - 11.2025
- As a specialist, I work in both direct and indirect supervision of the housing units in the detention facility
- We focus and prioritize the safety and security of the juveniles
- Specialists are solely responsible for the day to day interactions with a clear positive and focused structure
Educational Teacher and Trainer
Handle The Businesss LLC
02.2020 - 06.2024
- I am a United States Merchant Mariner Captain, as an African American I represent only 4.7% of African Americans in the United States
- As a Licensed Captain I train, teach new boat owners safety/vessel operation classes and personal charter operations
- CPR/AED and FIRST AID CERTIFIED
Mortgage Solution Specialist
Rock Connections/ Quicken Loans
08.2019 - 11.2020
- Perform a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties
- Use internal proprietary software and technology of Rock Connections
- Participate in regular training on products and clients of Rock Connections
- Filter leads on behalf of Rock Connections clients
- Maintain Pipeline
- Process Mortgage loan documentation
Admissions Specialist
Chamberlain University College of Nursing - Healthcare/Nursing
03.2017 - 09.2018
- Researched and updated all required enrollment materials needed for region and University
- Analyzed departmental documents for appropriate distribution and filing
- Obtained documents, clearances, certificates and approvals from local, state and federal agencies, as well as IEP partners
- Needs assessments with nurses via phone, chats and video conferencing and interviews
- Walk nurses through the entire enrollment process including working with student finance for federal student aid and all required documentation
- Manage nursing populations and follow up throughout the region
- Team Development & Mentoring
National Admissions Recruiter / Advisor
Career Education Corporation
01.2013 - 03.2017
- Performed initial student assessment and analysis to begin the admissions process
- Conduct interviews and clear slide presentations with prospective students
- Professionally assist prospective student through the admissions process and in accordance with all applicable Federal and State regulations, university policies, procedures, compliance with all accreditation standards and requirements
- Consistently achieve expected goals and objectives of the organization
- Meeting quantitative and qualitative metrics (enrolling, starts, conversion rate, show rate, compliance with CEC standards.)
- Proficient in program knowledge and products and services
Mortgage Sales Assistant
First National Bank of Omaha
01.2012 - 09.2012
- Established key procedures for teams preparing documentation, models and presentations
- Facilitated the gathering of conditions for initial and final approval into underwriting to meet established loan closing dates, communicated loan status to all internal and external parties
- Maintain proficiency in processing mortgage loans and assisting loan officers in a high production environment
- Managed a pipeline, ordering payoffs, title work, insurance, appraisals, credit reports and verification of employment
- Managed rate lock expiration dates, running loans through automated desktop underwriter for initial approval
- Reviewed Good faith estimate (GFE) and maintained government compliance
Mortgage Loan Processor
First American Funding
02.2011 - 01.2012
- Contacted potential borrowers to pursue sales and gather funds
- Provide exceptional service throughout the sales processing team
- Informed borrowers and all related parties of necessary loan documents needed to close the loan
- Advised borrowers on rate lock policy and ensured lock request were completely accurate
- Built good relationships with customer, title companies and other departments
- Meet all Federal and State compliance regulations (TILA / RESPA)
Production/ Human Resource / Labor Relations Liaison
Chrysler Corporation
03.1995 - 08.2009
- Production Area Assist in charge of implementing man power according to the abilities of the hourly employees
- Trainer and Facilitator for hourly and salary workers on sexual harassment training, corporate diversity, Chrysler policy and procedures
- As a representative and liaison I worked jointly with human resources and Labor relations to resolve any issues violating company policy, civil rights or any unethical behaviors that may damage the culture and work environment of over 3,500 hourly and salary workers
Education
Business Management -
Colorado Technical University
Colorado Springs, CO06.2017
Skills
- Crisis management
- Conflict mediation
- Community building
- Resident support
- Administrative management
- Activity coordination
Certification
- CLP
- Enhanced Driver's License
- AED Certification
- Doubles/Triples Endorsement
- licensed United States Coast Guard Captain
- CPR Certification
- First Aid Certification
- TWIC Card
Skills
- Recruiting
- Recruiting
- Recruiting
Icon
Timeline
Resident Advisor
Job corps Detroit
10.2024 - Current
Juvenile Supervision Officer
Wayne County Detention Center
09.2024 - 11.2025
Educational Teacher and Trainer
Handle The Businesss LLC
02.2020 - 06.2024
Mortgage Solution Specialist
Rock Connections/ Quicken Loans
08.2019 - 11.2020
Admissions Specialist
Chamberlain University College of Nursing - Healthcare/Nursing
03.2017 - 09.2018
National Admissions Recruiter / Advisor
Career Education Corporation
01.2013 - 03.2017
Mortgage Sales Assistant
First National Bank of Omaha
01.2012 - 09.2012
Mortgage Loan Processor
First American Funding
02.2011 - 01.2012
Production/ Human Resource / Labor Relations Liaison
Chrysler Corporation
03.1995 - 08.2009
Business Management -
Colorado Technical University
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