Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Imelda Jacquez

San Antonio,TX

Summary

Results-driven professional with experience at CVS/Aetna as a Claims Processor, excelling in claims review and accuracy. Proven ability to enhance client satisfaction through effective communication and meticulous case management as a Legal Assistant at Heard and Smith. Skilled in transactions reconciliation and prioritizing tasks to meet critical deadlines. I am a recently licensed cosmetologist.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Claims Processor

CVS/Aetna
03.2022 - 07.2025
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
  • Reviewed applications and supporting documents to verify claims eligibility and accuracy.
  • Managed workload and priorities to meet claims processing meet deadlines.

Legal Assistant

Heard and Smith
08.2018 - 09.2022
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Education

Licensed - Cosmetology

Ogle
San Antonio, TX
04.2023

Skills

  • Claims review
  • Accuracy and precision
  • Transactions reconciliation
  • Claims
  • Gel application
  • Sanitation procedure
  • Nail preparation
  • Gel tips

Certification

Licensed cosmotologist

Languages

Spanish
Limited Working

Timeline

Claims Processor

CVS/Aetna
03.2022 - 07.2025

Legal Assistant

Heard and Smith
08.2018 - 09.2022

Licensed - Cosmetology

Ogle

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