Imelda N Garza
Greenville,USA
Summary
Skilled Manufacturing machine operator with strong problem-solving skills that can adapt and resolve any issue that may arise. I have soldering experience (ROHS), Testing PCBA boards, programming PCBA boards. With the experience I gained being a debt collector I am able to handle high volume calls and be able to resolve any future patients frustrations over the phone, I am also great at costumer service. I care about every single person I come In contact with and make them feel that way.
Overview
17
17
years of professional experience
Work History
Server
Texas Roadhouse
Greenville, Tx
02.2024 - Current
- Provided excellent customer service to diners, taking orders, delivering food and drinks, and resolving any issues that arose. Handled cash and credit card transactions and balanced cash drawer at the end of each shift. Worked as part of a team to keep the dining room clean and organized during busy hours.
Debt Collector
Professional Finance Company
Colorado Springs, Colorado
07.2022 - 11.2023
- Keep track of assigned accounts to identify outstanding debts.
- Plan course of action to recover outstanding payments.
- Locate and contact debtors to inquire of their payment status.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies.
Manufacturing Associate
Polara Ent
Greenville, USA
04.2019 - 04.2021
- Fast flow Selective Solder machine operator whose duties include running and troubleshooting the selective solder as well as performing any PM’s (Preventative Maintenance) on the machine
Host/Server
IHOP
Greenville, USA
06.2008 - 06.2018
- Host/Server whose duties included interacting with customers, bussing tables, cleaning, providing guest with menus, and customer service
Insurance Agent
Hernandez Insurance Agency
Greenville, USA
10.2010 - 04.2012
- My duties entailed collection, filing, interaction with customers and fast service
- I trained teammates, explained quotes to customers, and ran the register
Education
Trade School /Internship -
Exclusive Sticks pro.
McKinney, TX01.2025
Trade School -
Ce Global Con.Edu. Network
Garland, TX06.2021
High School -
Greenville High School
Greenville, TXJunior College -
Junior College Paris
Paris, TXSkills
- Machine operator
- Fast learner
- Organizational skills
- Interpersonal skills
- Initiative to work independently
- Microsoft applications skills/360
- Strategic thinker
- Team Oriented
- Medical Terminology
- Lab Assistant skills settings
- Front desk tele-com skills
- CPR/ current
Languages
- Spanish
- English
Timeline
Server
Texas Roadhouse
02.2024 - Current
Debt Collector
Professional Finance Company
07.2022 - 11.2023
Manufacturing Associate
Polara Ent
04.2019 - 04.2021
Insurance Agent
Hernandez Insurance Agency
10.2010 - 04.2012
Host/Server
IHOP
06.2008 - 06.2018
Trade School /Internship -
Exclusive Sticks pro.
Trade School -
Ce Global Con.Edu. Network
High School -
Greenville High School
Junior College -
Junior College Paris