Summary
Overview
Work History
Education
Skills
Timeline
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Imeshia Parkman

Imeshia Parkman

Tampa,FL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Versatile Medical Customer Service Representative known for providing exceptional professional service and supporting complex medical cases. Meticulous recorder of sensitive personal data following appropriate security protocols. Supportive front-line staff prioritizes and triages cases to filter caseload to available physicians.

Overview

6
6
years of professional experience

Work History

Medical Claims Processor

XIFIN, INC
09.2022 - Current
  • Processed high volumes of medical claims accurately and efficiently under tight deadlines, ensuring prompt payment for services rendered.
  • Researched and resolved complex medical claims issues to support timely processing.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.
  • Verified patient insurance coverage and benefits for medical claims.
  • Managed large volume of medical claims on daily basis.
  • Monitored and updated claims status in claims processing system.

Neurodiagnostic Coordinator

Tampa General Hospital
02.2022 - 01.2023
  • Maintained a high level of confidentiality by handling sensitive patient information with discretion and care.
  • Communicated with patients, insurance companies and providers through phone calls, emails and office drives concerning formularies and coverage limits.
  • Provided exceptional customer service to patients, addressing concerns promptly and professionally.
  • Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.

Medicaid Claims Processor

Anthem, INC
11.2018 - 04.2022
  • Managed high volume of claims, prioritizing tasks to meet deadlines without sacrificing quality.
  • Reviewed and analyzed claims to ensure accuracy, completeness, and compliance with company policies.
  • Reviewed applications and supporting documents to verify claims eligibility and accuracy.
  • Managed workload and priorities to meet claims processing meet deadlines.

Education

Associate of Arts -

Hillsborough Community College
06.2025

High School Diploma -

Brewster Technical Center
12.2003

Skills

  • Critical Decision-Making
  • Customer Service
  • HIPAA compliance awareness

Timeline

Medical Claims Processor

XIFIN, INC
09.2022 - Current

Neurodiagnostic Coordinator

Tampa General Hospital
02.2022 - 01.2023

Medicaid Claims Processor

Anthem, INC
11.2018 - 04.2022

Associate of Arts -

Hillsborough Community College

High School Diploma -

Brewster Technical Center

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Imeshia Parkman