Immaculate Arrey

• Entered detailed customer and transaction data for enhanced record-keeping and analysis.
• Facilitated efficient data migration projects, ensuring seamless transitions to new systems.
• Enhanced operational efficiency by suggesting and implementing improvements to data entry workflows.
• Played key role in transition to paperless record-keeping, reducing environmental impact and improving accessibility.
• Reduced data discrepancies by conducting regular and thorough data validation exercises.
• Assisted in development of new data entry protocol, leading to improved data integrity.
• Enhanced team productivity with organization and filing of documents both digitally and physically.
• Completed data entry tasks with accuracy and efficiency.
• Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
• Managed approximately 30 incoming calls, emails and faxes per day from customers or third party clients

Maintained high levels of data confidentiality, adhering to strict security protocols and guidelines.

• Provided ongoing support to colleagues by answering questions about specific data entries or offering tips on how to navigate the database system effectively.
• Identified opportunities for process improvement within the department, resulting in more efficient workflows and increased overall productivity.
• Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
• Provided daily supervision, feedback and oversight to direct reports.
• Enhanced team productivity with efficient communication and collaboration on various data entry tasks.
• Participated in weekly conference calls with management to discuss department updates and strategies.
• Managed performance expectations for 20 employees within financial department.