Immanuel Petties
Hazel Crest,IL
Summary
Dependable team leader with extensive experience in customer service and facility management. Demonstrates strong organizational skills and adaptability in fast-paced environments, effectively improving workflows and ensuring efficiency through clear communication and team coordination.
Overview
6
6
years of professional experience
Work History
Amazon Associate
Amazon
DeKalb, Illinois
05.2026 - Current
- Operated warehouse equipment to facilitate timely order fulfillment.
- Loaded and unloaded truck shipments while maneuvering heavy packages with forklifts.
- Collaborated with team members to streamline workflow and enhance productivity.
- Helped implement process changes for better efficiency.
Supervisor
Northern Illinois University Recreation Center
DeKalb, IL
02.2023 - 05.2025
- Oversaw operations of a competitive sports club to promote team engagement.
- Supervised participants to promote safety and organization during events.
- Coordinated sports club events across campus facilities to enhance participant engagement.
- Maintained cleanliness and ensured compliance with building policies while securing facilities at closing.
Manager
McDonald's
Country Club Hills, IL
05.2024 - 08.2024
- Supervised restaurant operations, enhancing customer satisfaction by promptly resolving issues.
- Assisted in employee training and coordinated daily shift organization to support team efficiency.
- Supported multiple stations including cash registers, kitchen operations, and order fulfillment.
- Facilitated training programs, improving staff proficiency in service standards.
Associate
Foot Locker
Country Club Hills, IL
05.2023 - 08.2023
- Contributed to team sales goals through effective communication and product knowledge.
- Promoted products to improve customer satisfaction and increase sales.
- Provided customer service by assisting shoppers and maintaining organized product displays to facilitate the shopping experience.
- Assisted with restocking and inventory management across store locations.
Member
McDonald's
Homewood, IL
03.2021 - 12.2022
- Collaborated with the team to meet service goals during peak hours, enhancing overall customer satisfaction.
- Supported team efforts to maintain high-quality customer service
- Operated cash register, managed drive-thru orders, ensuring accuracy and timely service delivery.
- Assisted in packaging and order preparation while maintaining a clean, efficient workspace.
Education
Bachelor of Science - Electrical Engineering
Northern Illinois University
DeKalb, IL12-2027
Skills
- Warehouse Optimization
- Inventory management
- Technical & Computer Proficiency
- Time Management
- Problem Solving
- Decision-making
- Leadership & Team Coordination
- Effective communication
Timeline
Amazon Associate
Amazon
05.2026 - Current
Manager
McDonald's
05.2024 - 08.2024
Associate
Foot Locker
05.2023 - 08.2023
Supervisor
Northern Illinois University Recreation Center
02.2023 - 05.2025
Member
McDonald's
03.2021 - 12.2022
Bachelor of Science - Electrical Engineering
Northern Illinois University