Imraan Elaqad
Wewoka,OK
Summary
Dynamic store manager with a track record in team leadership and operational excellence. Skilled in mentoring staff and resolving customer issues, leading to improved service quality and enhanced sales performance.
Overview
9
9
years of professional experience
Work History
Store Manager
Wewoka Mart
Wewoka, OK
08.2018 - Current
- Oversaw daily store operations, ensuring compliance with company policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Developed and executed effective merchandising strategies to increase product visibility.
- Managed inventory levels, reducing shrinkage through improved stock management practices.
- Analyzed sales data to identify trends, adjusting strategies for improved profitability.
- Enhanced customer satisfaction through proactive conflict resolution and feedback collection.
Sales Associate
Hollister
Chandler, AZ
01.2017 - 05.2018
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained visual merchandising standards to enhance store presentation and attract customers.
- Trained new associates on sales techniques, product knowledge, and operational procedures.
Education
Associate of Science - Accounting
Rose State College
Oklahoma City, OK05-2026
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Team leadership
- Store operations
- Inventory management
- Cash management
- Team leadership and coaching
Languages
Arabic
Native or Bilingual
Timeline
Store Manager
Wewoka Mart
08.2018 - Current
Sales Associate
Hollister
01.2017 - 05.2018
Associate of Science - Accounting
Rose State College