Imtious Ahamed

• Process high-volume POS transactions accurately using point-of-sale systems while maintaining excellent customer service in a fast-paced retail environment.
• Assist customers with fuel purchases, merchandise inquiries, and payment processing, ensuring efficient issue resolution and a positive customer experience.
• Perform accurate cash handling, register balancing, and end-of-shift reconciliation while following company cash-control procedures.
• Support inventory replenishment, product merchandising, and stock organization using basic inventory management practices and Microsoft Excel for record keeping when needed.
• Utilize Microsoft Outlook, digital communication tools, and internal store systems to coordinate daily operations, shift updates, and task assignments.
• Maintain a clean, organized, and safety-compliant store environment by following operational procedures and company standards.
• Demonstrate strong multitasking, problem-solving, and attention to detail while efficiently managing multiple customer requests during peak business hours.

• Supervised and led a team of 20 student employees, delegating tasks and ensuring efficient daily operations.
• Coordinated the setup and execution of internal university and city events, ensuring smooth event operations.
• Assigned responsibilities, trained new team members, and maintained high standards of safety, teamwork, and customer service.
• Collaborated with university staff and event organizers to manage schedules, logistics, and operational requirement

• Supervised and coordinated student employees, delegating tasks and ensuring efficient daily operations.
  Assisted in planning and managing university and city events while maintaining smooth event execution.
  Trained new team members and collaborated with university staff to coordinate schedules, logistics, and resources.
  Promoted teamwork, safety, and customer service in a fast-paced, dynamic environment.

GPA: 3.00

• Awarded Maverick Scholarship
• Mavcares Student Scholarship