Summary
Overview
Work History
Education
Skills
Timeline
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Imya Adams

Bakersfield,CA

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated at 7 Eleven Gas Station. Adept in computer skills and team collaboration, I excel in high-pressure environments, significantly improving service levels. My expertise includes effective time management and fostering strong stakeholder relationships, ensuring optimal business performance.

Overview

5
5
years of professional experience

Work History

Assistant

Dental Clinic
2022.07 - 2024.08
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.

Associate

7 Eleven Gas Station
2022.06 - 2023.10
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

    • Host

    Mrfloydskitchen
    2020.01 - 2021.02
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

    • Education

    Ged -

    Perris High School
    Perris, CA
    06.2021

    Skills

    • Fast Learner
    • Time Management
    • Computer Skills
    • Team Collaboration
    • Data Entry
    • Verbal and written communication
    • Support Services
    • File and Record Keeping

    Timeline

    Assistant

    Dental Clinic
    2022.07 - 2024.08

    Associate

    7 Eleven Gas Station
    2022.06 - 2023.10

    Host

    Mrfloydskitchen
    2020.01 - 2021.02

    Ged -

    Perris High School

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