Ina Koonooka
Norton Sound Health Corporation
Gambell,AK
5
Years of experience
Diligent with strong background in providing compassionate care to individuals in need. Proven ability to assist with daily living activities and maintain safe and clean environment. Demonstrated excellent communication and empathy skills, ensuring clients feel supported and heard.
Experienced Personal Care Attendant delivering compassionate caregiving, ensuring safety, and maintaining privacy. Expertise in mobility support and client relationship management, ready to enhance patient care and improve overall quality of life.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Work History
Personal Care Attendant
1 Year 9 Months- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented individualized care plans to address specific patient needs.
- Maintained a clean and safe environment in accordance with health standards.
- Managed collection and reporting of personal information to ensure data accuracy.
- Delivered comprehensive attention to detail across various tasks.
- Provided emotional support and companionship to improve patient morale.
- Liaised with key accounts to deliver targeted administrative household support.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Recorded status and duties completed in logbooks for management.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Organized medical supplies inventory making sure that all the required items were available at all times.
- Provided compassionate support for clients facing physical or emotional challenges, fostering a nurturing environment.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Cleaned house, ran errands, managed laundry, and
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Closing Manager
5 Years- Oversaw finalization of sales transactions, ensuring compliance with company policies and procedures.
- Led closing team to enhance operational efficiency through streamlined processes and effective communication.
- Trained staff on closing protocols, improving accuracy and reducing discrepancies in financial reporting.
- Implemented quality control measures that minimized errors during transaction processing and improved customer satisfaction.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Directed and organized closing processes to facilitate timely and accurate transactions.
- Trained new employees on proper closing procedures, setting them up for success in their roles within the organization.
- Developed strong relationships with customers through attentive service and prompt resolution of any concerns or complaints.
- Secured safety of business and employees at closing time by locking doors, reducing lighting and checking surrounding areas for suspicious activity.
- Ensured a smooth transition between shifts by effectively communicating with incoming managers and staff members.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Oversaw daily cash deposits ensuring funds were accounted correctly resulting in increased accuracy.
- Fostered a positive work environment that encouraged teamwork, resulting in increased employee engagement and retention rates.
Education
GED
Skills
House Keeping tasks
Client relationship management
Mobility support
Compassionate caregiving
Dressing assistance
Safety awareness
Privacy and confidentiality
Emotional support
Transfer techniques
Client confidentiality
Client documentation
Adaptable approach
Relationship building
Stress management
Accomplishments
- Supervised team of 14 staff members.
- Resolved product issue through consumer testing.
- Achieved CPRby completing training with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Community Cleanup
Baking
Outdoor Recreation
Blogging/Vlogging
Gym Workouts
Volunteering at my local organizations.
Reading
Strategy Games
I participate in a variety of outdoor recreational activities.
Video Gaming
I enjoy helping others and giving back to the community.
DIY and Home Improvement
Playing games
Teaching
I enjoy cooking for friends and family gatherings.
Camping
Youth mentor
providing guidance and support to empower the next generation of leaders.
Personal Development and Self-Improvement
Timeline
Personal Care Attendant
Norton Sound Health Corporation
10.2024 - 07.2026Read More
Closing Manager
Alaska Commercial Company
01.2021 - 01.2026Read More
John Apangalook Memorial High School
GED
Read More