Inandre Dale
Towaoc,United States
Summary
Dedicated Court Clerk with many years of experience in case management for criminal, civil and traffic courts from initial filing to final disposition. Skilled in case processing, scheduling, records maintenance, and providing courtroom support. Excellent work ethic and communication skills.
Responsible court clerk successful at managing multiple projects while delivering quality service. Adept at performing court filings, answering phones and recording court proceedings with equipment.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Also known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Court Clerk I
Ute Mountain Ute Tribe
Towaoc, CO
04.2023 - Current
- Provided administrative support to the court staff by preparing and filing legal documents.
- Organized and maintained a large database of records, including case files, court dockets, and other related materials.
- Coordinated with attorneys, judges, clerks of court and other personnel to ensure smooth running of court proceedings.
- Assisted in data entry for all incoming cases into the computer system.
- Prepared daily reports on cases processed during each session of court.
- Verified accuracy of case information entered into the computer system prior to hearings or trials.
- Answered phone calls from members of the public regarding inquiries about upcoming hearings or trials.
- Greeted visitors entering the courthouse and provided assistance as needed.
- Processed payments for fines or fees associated with cases heard in court.
- Attended all sessions of court and recorded minutes of proceedings.
- Maintained confidentiality concerning all matters heard in open court or discussed with attorneys or clients.
- Managed calendar scheduling for courtroom proceedings.
- Conducted research to locate missing persons, witnesses or defendants.
- Reviewed paperwork submitted by attorneys to verify accuracy before submitting it to the judge.
- Provided clerical support such as typing letters, memos, orders and judgments.
- Ensured that all necessary forms were completed accurately before trial dates.
- Made copies of relevant documents for distribution to attorneys and other parties involved in a case.
- Issued subpoenas when requested by an attorney or judge.
- Collaborated with other departments within the courthouse to ensure efficient operation.
- Updated records after each hearing or trial was concluded.
- Tracked cases and managed electronic and physical records, creating new case files, entering filings, hearings, trials and judgments and closing cases when complete.
- Examined legal documents and assured adherence to laws and court procedures.
- Prepared and issued summons, complaints, warrants and other documents necessary for daily courtroom operations.
- Fulfilled document requests by citizens, parties to cases, judges and attorneys, keeping records of documents provided.
- Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures.
- Advised supervisors, judges and other office members on records, case status and other developments, alerting of approaching deadlines and procedural requirements.
- Acted as court cashier, processing billing and payments for fines, bonds, bail and other court fees, also recording details of payment and reporting missed deadlines or delinquency.
- Attended required meetings and conferences as well as training sessions to develop and maintain understanding of current conventions and laws.
- Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
- Liaised with general public to process document requests and provide customer service by phone or email and in person, keeping records of payments and documents provided.
- Coordinated with judges, attorneys, and law enforcement to schedule court sessions.
- Managed daily court dockets to ensure efficient case progression.
- Responded to inquiries from attorneys, law enforcement, and the public.
- Maintained confidentiality of sensitive information per legal requirements.
- Facilitated communication between the court and involved parties for case updates.
- Provided customer service to the public regarding court procedures and case status.
- Drafted and distributed court orders and decisions as directed by judges.
- Processed legal filings and fees, ensuring compliance with court procedures.
- Ensured all court fees and fines were collected and properly recorded.
- Stocked counters with forms, film and license supplies to maintain inventory levels.
Records Clerk
Ute Mountain Ute Tribe
Towaoc, CO
11.2022 - 04.2023
- Maintained accurate and up-to-date records of all documents and files.
- Retrieved requested files from archives as needed.
- Processed incoming mail by sorting, logging, scanning and filing appropriately.
- Created new folders for incoming records requests as necessary.
- Managed inventory of office supplies used in the department.
- Assisted other departments with retrieving archived materials.
- Reviewed existing records systems to identify areas for improvement.
- Analyzed large volumes of data quickly and accurately.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Retrieved, sorted, copied and filed all documents and paperwork.
- Created or updated records with new files or information.
- Provided file, document and record access to appropriate personnel.
- Performed routine inventory checks and notified supervisors of needed materials and shortages.
- Answered questions about records or files.
- Located, retrieved and copied information in response to requests and delivered to authorized users.
- Located missing records by searching files or contacting individuals assigned to records.
W.I.C Nutrition Assistant
Ute Mountain Ute Tribe
Towaoc, CO
08.2021 - 08.2022
- Assisted in the development of nutrition education materials and programs to promote healthy eating habits.
- Provided nutritional counseling services to clients, helping them understand how food affects their health.
- Gathered data on client's dietary intake and documented it for review by dietitians.
- Assisted customers with WIC eligibility requirements and benefits.
- Provided WIC approved foods to participants in accordance with their individual nutrition needs.
- Informed customers about nutrition education programs and breastfeeding support services.
- Organized and maintained accurate records of client information and transactions.
- Processed applications for new WIC participants, including verifying eligibility.
- Issued checks or vouchers to clients for purchasing approved food items at authorized stores.
- Inputted data into computer systems, such as participant demographics and transaction information.
- Verified the accuracy of all documents before submitting them to the state agency for approval.
- Provided technical assistance to staff on using automated systems related to WIC operations.
- Attended trainings related to program updates, regulations, policies, procedures.
- Answered questions from clients concerning program rules, regulations and benefits.
- Resolved customer complaints in a timely manner while maintaining professional demeanor.
- Maintained confidentiality of sensitive client information according to HIPAA standards.
- Performed clerical duties such as filing paperwork, copying documents, faxing forms.
- Prepared monthly reports detailing the number of participants served by the clinic.
- Ensured compliance with federal and state laws and regulations pertaining to WIC program operations.
- Participated in outreach activities such as health fairs and community events promoting WIC services.
- Assisted in developing educational materials for clients on proper use of WIC benefits.
- Entered client information and files into databases for further review and tracking.
- Explained reasons behind application denials and recommended further action.
- Conversed with people from different cultures daily, providing high level of respect and patience with each interaction.
- Explained eligibility details and affordability options to patients with kindness and respect.
- Gathered financial information from clients regarding income, assets and debts.
- Coordinated with other departments to promote prompt processing of client applications.
- Conducted interviews with applicants, explaining benefits process, and which programs were available.
- Answered questions and responded to inquiries to deliver high level of service to patients.
Players Club Representative
Ute Mountain Casino Hotel
Towaoc, CO
05.2021 - 08.2021
- Greeted guests upon arrival and provided them with information about the Player's Club benefits and services.
- Assisted guests in signing up for the Player's Club membership and explained the various membership tiers.
- Processed guest applications, verified accuracy of information, and updated records accordingly.
- Explained rules, regulations, and procedures to new members regarding usage of their club cards.
- Provided customer service by responding to inquiries from existing members concerning their accounts.
- Educated existing members on additional benefits they may be eligible for based on their tier level status.
- Verified member identification when redeeming points or rewards at the casino outlets or kiosks.
- Conducted monthly promotional events such as drawings for free play or prizes for current members.
- Handled customer complaints in a professional manner while providing resolutions that are satisfactory to both parties involved.
- Communicated regularly with management regarding any changes or updates needed for the Player's Club program.
- Developed positive relationships with customers through excellent interpersonal skills in order to increase loyalty among players.
- Managed cashiering duties associated with issuing complimentary items, vouchers, tickets., issued by Player's Club representatives.
- Promoted players' club by walking casino floor and signing up new guests.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Certificate -
Native American Consulting
Albuquerque, NM04-2024
Certificate -
Pueblo Community College
Pueblo, CO05-2019
High School Diploma -
Goal Academy High School
Cortez, CO06-2017
Skills
- Office Management
- Legal documents
- Public Policy
- Policy analysis
- Court Procedures
- Docket management
- File Management
- Case file preparation
- Strong Organization
- Calendar Management
- Confidentiality
- Records Management
- Records request coordination
- Data Entry
- Positive and professional
- Fast Learner
- Verbal and written communication
- Time Management
- Active listening
- Computer skills
- Customer Service
- Relationship Building
- Basic Mathematics
- Multitasking
- Analytical and Critical Thinking
- Calm Under Pressure
Timeline
Court Clerk I
Ute Mountain Ute Tribe
04.2023 - Current
Records Clerk
Ute Mountain Ute Tribe
11.2022 - 04.2023
W.I.C Nutrition Assistant
Ute Mountain Ute Tribe
08.2021 - 08.2022
Players Club Representative
Ute Mountain Casino Hotel
05.2021 - 08.2021
Certificate -
Native American Consulting
Certificate -
Pueblo Community College
High School Diploma -
Goal Academy High School