Inas Galander
Doha
Summary
Experienced Engineer with over 16 years of expertise in equipment compliance, specializing in radio-communications and telecommunications. Proficient in monitoring and ensuring regulatory compliance of equipment with national and international frameworks. Extensive knowledge of global policies, standards, and regulations governing radio-communication and telecommunications equipment. Skilled in analyzing and interpreting resolutions, recommendations, and reports from the International Telecommunication Union-Radiocommunication Sector (ITU-R) to provide strategic guidance on various communication services. Certified in multiple spectrum engineering fundamentals, demonstrating a strong technical foundation in the field.
Overview
20
20
years of professional experience
Work History
Type Approval Certification Engineer
Communications Regulatory Authority QATAR (CRA QATAR)
05.2008 - Current
- Monitored and ensured compliance of radio-communication and telecommunication equipment with the current resolutions, recommendations and reports of the International Telecommunication Union’s Telecommunication Standardization sector (ITU-T), as well as the International Telecommunication Union’s Radio-communication Sector (ITU-R).
- Coordinated with international suppliers/organizations for the introduction of new and advanced technology products and services to be used/sold in the Qatari Market.
- Organized guidelines and procedures to regulate the importation of highly advanced wireless equipment which complies with the rules and regulations of the country.
- Established and maintained the reference library, making available copies of all documented approval certificates and a list of technically approved equipment including reference materials for the type approved equipment.
- Drafted a document on the regulation and use of Short Range Devices (Class License for Short Range Devices). The document sets out detailed categories of equipment which include Machine-to-Machine applications, Wireless Access Systems including Radio Local Area Networks (WAS/RLANs) applications as well as additional frequency ranges for other SRDs.
- Drafted a document on the proposed regulations on IoT systems specifically home automation systems for the use of automated lighting and heating systems, electrical systems in addition to automated home appliances.
- Took part in Testing and Tagging wireless communication devices used during the FIFA World Cup Qatar 2022 event held between the 20/11/2022-20/12/2022 in Qatar, as part of the team from CRA Qatar spectrum management department.
Technical Support Engineer (Customer Services Department)
Canar Telecommunications
03.2006 - 04.2008
- Provided the requirements the department needs in terms of system integration, development, and enhancement. Systems include Cisco IPCC software, a billing software integration program called TABS (Telecommunication Administration and Billing System), that integrates IN and NGN networks.
- Monitoring the IPCC system as well as the TABS system for any faults.
- Quality Assurance of the performance of the department’s systems and processes.
- Organized and coordinated inter-departmental meetings for the discussion of major operational problems.
- Prepared and documented the core and supporting Business Processes (Business Process Mapping) for the operation of major and minor issues in the department. Assuring the proper flow and usage of the department’s processes (Document Control).
- Modified the Detailed Book of Business Processes for the Customer Service Department and produced a report that highlights the appropriate use of the processes. Assisted the CSD Staff by providing them with the training needs that are required for the reviewed processes.
- Prepared projects on Fraud Management, Customer Retention Program (Anti-churn) and The Reasons behind the Drop in Revenue. The reports have been highlighted for measuring and maintaining the effectiveness of the Customer Service and Sales department.
Radio (PABX) Technician
UNMIS (United Nations Mission In Sudan)
02.2005 - 03.2006
- Maintained a commissioned Ericsson PABX in the Head Quarters and any of the regional sites, in accordance with maintenance schedules.
- Resolved faults down to card level or power supply/UPS on the Ericsson MD110.
- Maintained a daily check of major server applications: Call record collection, on main and backup systems, Voice mail and fax operability, Ericsson DNA application.
- Maintained a daily check of routes, for international, New York, intermission, local E1 and PTT lines. Report after fault resolution to NCC or local PTT authorities.
- Maintained site information records, such as extension, patch-panel, MDF, DECT Base station locations, IP addresses, route information, and special programming requirements of administration offices.
- Assembled the Ericsson MD110 software, single or multi LIM systems, with and without Group Switch, for use in future installation or software upgrades.
- Installed and maintained all Ericsson peripheral equipment, such as DECT, DNA and call record management systems.
- For a designated period, prepared radio propagation data, using software tools (TAP Software-Terrain Analysis Package Software) for the VHF/UHF/HF Unit.
Education
Bachelors - Communication Engineering
International Islamic University Malaysia (IIUM)
06.2004
A-Levels - undefined
Matriculation Center, International Islamic University Malaysia
11.1999
GCE O-LEVELS - undefined
MAZ International School
06.1998
Skills
- High analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes
- Able to research, analyze, integrate and organize background information from diverse sources
- Able to assess and interpret regulatory requirements in order to develop fundamental processes, standards and practices for regulatory approval
- Able to communicate technical regulatory issues for nontechnical audiences
LANGUAGES
English – fluent
Arabic – fluent
SKILLS & ADDITIONAL INFORMATION
While working in CRA Qatar, I Attended the World Telecommunication Standardization Assembly [(WTSA)-12] held in Dubai during the period (20-29th November, 2012). I Attended the assembly as a part of a group of representatives for CRA Qatar to witness the approval of the proposals and contributions initiated by Member States and Sector Members, the review of the existing resolutions and recommendations adopted by the ITU-T, as well as the proposed studies for the next four year study period.
Additional Information
Date of Birth: 30, July, 1979
Country of Birth: Sudan
Linkedin account: linkedin.com/in/inas-galander-85136042
Timeline
Type Approval Certification Engineer
Communications Regulatory Authority QATAR (CRA QATAR)
05.2008 - Current
Technical Support Engineer (Customer Services Department)
Canar Telecommunications
03.2006 - 04.2008
Radio (PABX) Technician
UNMIS (United Nations Mission In Sudan)
02.2005 - 03.2006
A-Levels - undefined
Matriculation Center, International Islamic University Malaysia
GCE O-LEVELS - undefined
MAZ International School
Bachelors - Communication Engineering
International Islamic University Malaysia (IIUM)
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