Inaya Clay
Bedford,OH
Summary
Dedicated State Tested Nursing Assistant with experience at Phoenix Health Care, excelling in patient care and electronic health records management. Proven ability to enhance customer satisfaction through effective communication and teamwork. Committed to maintaining safety protocols while supporting nursing teams in delivering high-quality care.
Overview
4
4
years of professional experience
1
1
Certification
Work History
State Tested Nursing Assistant
Phoenix Health Care
Maple Heights, Ohio
2024.10 - Current
- Assisted patients with daily living activities and personal hygiene.
- Maintained a clean and safe environment for patients and staff.
- Supported nursing team in executing care plans and treatments.
- Documented patient information accurately in electronic health records.
- Communicated effectively with patients, families, and healthcare team members.
- Participated in staff training sessions to enhance caregiving practices.
Crew Member
McDonald's
Macedonia, USA
2022.04 - 2024.10
- Worked at the front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Keep the food preparation area, equipment, and utensils clean and sanitary.
Education
High School -
Bedford High School
Bedford, OH09.2024
Cuyahoga Community College -
Cuyahoga Community College
Cleveland, OH08.2024
Skills
- Customer Service
- Patient care
- Electronic health records
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Safety protocols
Certification
- Basic Life Support (BLS) Certification, American Heart Association
- State Tested Nursing Assistant, 602879140924
Timeline
State Tested Nursing Assistant
Phoenix Health Care
2024.10 - Current
Crew Member
McDonald's
2022.04 - 2024.10
High School -
Bedford High School
Cuyahoga Community College -
Cuyahoga Community College