India Bolton
Lewisburg,PA
Summary
Dynamic professional with a strong background in customer service and teamwork. Proven ability to enhance team efficiency and implement effective security protocols at Target. Skilled in problem-solving and fostering a positive environment, while ensuring safety and satisfaction in all interactions.
Overview
4
4
years of professional experience
Work History
Stay at Home Mom
Self
05.2024 - 11.2025
- All day and night care of my children alone.
- Feeding, diapering, clothing changes.
- Laundry, cleaning, cooking.
- Doctor's appointments scheduling and transport/ care.
- Preschool workbooks with my toddler.
- Sign language practice with my infant.
- Teaching children healthy boundaries, letters, numbers, songs, words, ways to communicate feelings and needs.
- Healthy discipline: Time out and three- strike rule.
- Reading with children and park/ outside play.
Financial Solutions Specialist
First Commonwealth
10.2023 - 05.2024
- Teller line tasks in banking.
- ATM custodian/ refilling, counting, and responsibilities of the weekly ATM audit.
- Ensuring customer satisfaction through respect, kindness, and application of best practices.
Asset Protection Team Lead
Target
04.2022 - 05.2023
- Trained new employees on store procedures and customer service standards for enhanced performance.
- Installing and repairing entire camera systems and wiring.
- WAVE operations.
- CPR/ AED
- Safety meetings.
- Internal covert operations and theft discovery investigations.
- Apprehension of theft subjects and interview.
- Collaborated with management to implement strategies that improved team efficiency and morale.
- Scheduling and training my team members and delegating tasks.
Theft Security Specialist
Target
06.2021 - 04.2022
- Monitored security systems to ensure safety protocols were followed within store premises.
- Assisted in conducting regular safety audits to identify potential security risks.
- Provided support during emergency situations, implementing crisis management procedures effectively.
- Collaborated with team members to enhance loss prevention strategies and improve store security operations.
- Assisting in inventory.
- Implementing security protocol and systems.
Education
High School Diploma -
Lewisburg Area High School
Lewisburg06-2017
Psychology
Bloomsburg University of Pennsylvania
Bloomsburg, PA01-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Stay at Home Mom
Self
05.2024 - 11.2025
Financial Solutions Specialist
First Commonwealth
10.2023 - 05.2024
Asset Protection Team Lead
Target
04.2022 - 05.2023
Theft Security Specialist
Target
06.2021 - 04.2022
High School Diploma -
Lewisburg Area High School
Psychology
Bloomsburg University of Pennsylvania