India Cool
Fairborn,OH
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Old Navy
11.2022 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Bagger
Kroger
09.2020 - 05.2021
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Assisted with maintaining a clean and organized store appearance.
- Answered customer inquiries and provided product guidance.
- Bagged customer purchases while paying mind to industry best practices.
- Worked together with cashiers to guarantee customer satisfaction
- Retrieved grocery carts and baskets from lot and various site locations
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading
- Collected and returned all hand baskets and shopping carts to the proper place for new customer use
- Assisted customers by escorting and placing grocery bags in vehicles
Education
Bachelor of Arts (B.A - Psychology
Wright State University
Dayton, OH12.2022
Skills
- Microsoft, Excel, PowerPoint, Word
- Customer Service
- Computer Skills
- Typing Skills
- Retail Skills
- Stocking
- Product Promotions
- Active Listening
- Critical Thinking
- Excellent Communication
- Interpersonal Communication
- Problem-Solving
- Store opening and closing
Certification
BAGGER Kroger, Fairborn, OH Sep 2019- May 2021
Timeline
Retail Sales Associate
Old Navy
11.2022 - Current
Bagger
Kroger
09.2020 - 05.2021
Bachelor of Arts (B.A - Psychology
Wright State University
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