Summary
Overview
Work History
Education
Skills
Timeline
Generic

India De'loach

Monticello,Florida

Summary

Dedicated professional with a strong background in resident services at

from Westminster Oaks Retirement Community And Azaelea Gardens. Expert in compassionate care and interdisciplinary team coordination, enhancing resident satisfaction through effective communication and compliance with regulations. Proven ability to manage patient safety and improve overall experiences, ensuring a clean and safe environment for all residents.

Overview

3
3
years of professional experience

Work History

AA/Resident Services

Azaelea Gardens
07.2025 - Current

Montessori Activities, Devotions, Food Dimenstrations, Field-trips, Educational Documentaries, Wellness/Spa, Social Interactions, PCC Charting, Therapeutic Recreational Act.

AA/Resident Services

Westminster Oaks Retirement Community
01.2023 - 07.2025

Assist in planning,developing, and directing the overall operations of the activities department. Being compliant in regulatory guidelines, policy, and laws. Pcc charting. In2l- content driven engagement for Seniors.

  • Actively participated in quality improvement initiatives aimed at enhancing overall resident experience.
  • Developed rapport with residents and families, ensuring open communication and trust.
  • Improved resident satisfaction by addressing concerns promptly and providing compassionate care.
  • Ensured compliance with state regulations by maintaining accurate documentation of resident information and services provided.
  • Maintained a clean, safe environment by adhering to infection control protocols and reporting hazards promptly.
  • Participated in continuing education and professional development to enhance expertise and skills.
  • Monitored and recorded patient progress, prompting timely and appropriate interventions.

Education

Liberal Studies

Thomas University
Thomasville, GA

Skills

  • Compassionate care
  • Emergency management
  • Patient safety
  • Interdisciplinary team coordination
  • Healthcare team collaboration
  • Relationship building
  • ICD-10
  • Time management
  • Multitasking
  • Reliability
  • HIPAA compliance
  • Professionalism
  • Goal setting

Timeline

AA/Resident Services

Azaelea Gardens
07.2025 - Current

AA/Resident Services

Westminster Oaks Retirement Community
01.2023 - 07.2025

Liberal Studies

Thomas University