Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
BusinessDevelopmentManager
India Granger

India Granger

Houston,TX

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Assistant RegistrarAdministrative Clinical AssistantGuest Service AssociateProgram Specialist - Strategic Communications and Enrollment ServicesStudio Coordinator

Work Type

Part TimeFull Time

Location Preference

HybridRemoteOn-Site
Location: Houston, TX, TX
Open to relocation: No

Salary Range

$35000/yr - $200000/yr

Important To Me

Work-life balanceFlexible work hoursWork from home option4-day work weekCareer advancementCompany Culture

Summary

A creative, highly organized and efficient professional with 6+ years of experience in customer service. Highly adept at digital design, email/digital marketing and public relations. Possesses a strong sense of determination and persistence towards completing tasks effectively and efficiently. Knowledgeable in music business administration, A&R, music marketing, artist management, graphic design, and public relations. Well-versed and highly experienced in organization, event planning, and communications. Knowledgeable in guest service with experience in highly stressful, fast-paced environments. Personable, experienced with conflict resolution, and a team-player. Highly observant, detail-oriented, and dedicated to providing exemplary service. Skilled multi-tasker with success at meeting performance objectives and deadlines. Ambitious worker with 5+ years of experience and passion for the music and public relations industry.

Overview

9
9
years of professional experience

Work History

Assistant Registrar

Rockin Robin Music Lessons
01.2026 - Current
  • Managed student enrollment processes, ensuring timely registration and accurate record maintenance
  • Coordinated scheduling of classes and instructors, optimizing resource allocation for maximum efficiency
  • Developed and implemented standard operating procedures for student data management systems
  • Oversaw communication with students and parents, addressing inquiries to enhance customer satisfaction

Administrative Clinical Assistant

Houston Circle of Hope
01.2024 - 01.2026
  • Designed marketing and advertising materials for company promotion
  • Facilitated the creation and organization of files and documents related to client information
  • Organized digital documentation for several clients through company software
  • Documented clinical meetings; facilitated record-keeping practices
  • Assisted in patient intake, ensuring accurate record-keeping and compliance with healthcare protocols.
  • Coordinated appointments and managed schedules to optimize clinician availability and patient access.

Guest Service Associate

Bayou Music Center
01.2022 - 09.2024
  • Greeted and assisted guests upon arrival and answered questions to better assist guests and/or clients
  • Enhanced membership sales by providing excellent customer service and staff/self management
  • Informed and guided guests through venue and provided directions and assistance for guests and/or clients
  • Provided organizational skills for finance related positions

Program Specialist - Strategic Communications and Enrollment Services

Houston Community College
06.2023 - 12.2023
  • Curated marketing copy with the HCC Counseling Department for HCC events, services, and resources surrounding mental health, graduation, etc.
  • Created social media captions and content for HCC events and services surrounding mental health, graduation, etc.
  • Worked closely with head of strategic communications and social media to produced quality copy and content

Studio Coordinator

School of Rock
01.2023 - 06.2023
  • Organized instructor and student schedules for lessons and group classes
  • Coordinated and allocated room/studio time slots
  • Created and promoted marketing content for new clients
  • Managed upkeep and occasional maintenance of studios through organizing, cleaning, housekeeping, and obtained missing, lost, and/or broken equipment.
  • Answered phone calls, voicemails, and emails from parents, students, and new clients in a timely fashion and provided appropriate information

Merchandise Manager, Receptionist

LOUD MUZIK Record Label
12.2021 - 05.2022
  • Managed multiple tasks and met time-sensitive deadlines
  • Managed upkeep of reception area and facilitated the check-in of clients
  • Managed upkeep and sale of LOUD merchandise
  • Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance
  • Emailed modern playlist curators (Spotify, Apple Music, etc.)
  • Created marketing content for LOUD events and artist works

Barista, Cashier

Summer Moon Coffee
11.2020 - 08.2021
  • Created a variety of drinks for customers with positive customer service
  • Monitored supply/ingredient levels within the shop
  • Maintained upkeep of customer areas to meet sanitary standards
  • Recommended products based on understanding and knowledge of customer needs and preferences
  • Listened carefully to customer requests and created personalized, delicious beverages
  • Answered questions about store policies and addressed customer concerns

Style Advisor, Sales Associate

Justice for Girls
07.2017 - 08.2020
  • Styled and recommended outfit combinations that exceeded client expectations
  • Assisted customers in locating merchandise in-store through the Ascena Retail POS system and at other Justice locations
  • Prepared merchandise for the sales floor by pricing and tagging
  • Engaged with customers to build rapport and loyalty
  • Maintained customer satisfaction with timely and professional handling of sales and other operations requests
  • Supervised and managed upkeep of changing rooms, unwanted or misplaced merchandise; Supported loss prevention initiatives

Education

Bachelor of Arts - Strategic Communications, Minor in English

University of Houston
Houston, TX
05.2026

Associate of Applied Science - Music Business

Houston Community College
Houston, TX
12.2022

Skills

  • Email marketing/digital marketing
  • Fluent in English reading and writing
  • Organization
  • Knowledge on digital software and social media platforms
  • Customer/client service
  • Project management
  • Cross-functional collaboration
  • Appointment scheduling
  • Document filing
  • Telephone etiquette
  • Clinical support
  • Inventory management
  • Verbal and written communication
  • Medical records management
  • Customer service
  • Medical terminology

Languages

French
Limited Working
English
Native or Bilingual

Timeline

Assistant Registrar

Rockin Robin Music Lessons
01.2026 - Current

Administrative Clinical Assistant

Houston Circle of Hope
01.2024 - 01.2026

Program Specialist - Strategic Communications and Enrollment Services

Houston Community College
06.2023 - 12.2023

Studio Coordinator

School of Rock
01.2023 - 06.2023

Guest Service Associate

Bayou Music Center
01.2022 - 09.2024

Merchandise Manager, Receptionist

LOUD MUZIK Record Label
12.2021 - 05.2022

Barista, Cashier

Summer Moon Coffee
11.2020 - 08.2021

Style Advisor, Sales Associate

Justice for Girls
07.2017 - 08.2020

Bachelor of Arts - Strategic Communications, Minor in English

University of Houston

Associate of Applied Science - Music Business

Houston Community College