Summary
Overview
Work History
Education
Skills
Timeline
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India Griffin

Jacksonville,FL

Summary

Dependable and service-focused customer service and warehouse associate with years of experience. Seeking a challenging position to utilize my skills and contribute to professional growth.

Overview

8
8
years of professional experience

Work History

Warehouse Associate/Delivery Driver

LKQ Finish Masters
Jacksonville, Florida
06.2023 - 08.2024
  • Received and processed incoming shipments, verifying accuracy of items against purchase orders.
  • Performed cycle counts to ensure accuracy of inventory levels.
  • Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines.
  • Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.

AMAZON DELIVERY DRIVER

SWEETWATER TRANSPORTATION
Jacksonville, Florida
09.2022 - 06.2023
  • Received daily delivery instructions and route assignments, dispatch.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.

COSMETOLOGIST

JC PENNEY'S SALON
Orange Park, Florida
03.2022 - 11.2022
  • Performed haircuts, coloring, highlighting and styling techniques.
  • Ensured proper sanitation practices were followed at all times.
  • Applied makeup for special occasions such as weddings or proms.
  • Attended continuing education classes to stay up-to-date with trends in the industry.
  • Upsold various treatments or packages when appropriate.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.

MEMBER SERVICE SPECIALIST

VYSTAR CREDIT UNION
Jacksonville, Florida
01.2019 - 11.2021
  • Provided technical support related to online banking systems as needed.
  • Assisted members with account opening processes, loan applications, and other banking services.
  • Cross-sold products such as credit cards, loans, accounts, investments, insurance policies and other financial services.
  • Researched discrepancies on member accounts and resolved issues promptly and accurately.
  • Handled incoming phone calls while providing exceptional customer service to members and guests by answering inquiries, resolving complaints, and providing information in a timely manner.

COSMETOLOGIST

BELK SALON AND SPA
Orange Park, Florida
06.2017 - 02.2019
  • Provided hair services, recommended products and treatments for clients
  • Sterilized tools and disinfected station daily
  • Managed booking for salon
  • Processed payments and transactions through a POS system.

COSMETOLOGIST

MASTER CUTZ SALON
Orange Park, Florida
06.2016 - 06.2017
  • Performed hair services, disinfected hair tools and workstation daily
  • Assisted with inventory counts, stocking merchandise, processed payments and managing salon appointments
  • Answered phones, Opened and closed registers, recorded receipts and Bank deposits.

Education

Florida Cosmetology license -

FLORIDA COLLEGE OF JACKSONVILLE
Jacksonville, FI
10.2013

Associate of Science - Business Administration and Management

Jones College - Jacksonville
Jacksonville, FL
08-2010

Diploma -

SAMUEL W WOLFSON SENIOR HIGHSCHOOL
Jacksonville, FL
05.2003

Skills

  • Product Promotion
  • Order Verification
  • Goods Transport
  • Package scanning
  • Quality Assurance
  • Delivery logging
  • CSR systems
  • Account Maintenance
  • Call Center Operations
  • Complaint Handling
  • Complaints Management
  • Analytical mindset
  • Data entry proficiency
  • Cosmetology
  • Schedule Management
  • Special occasion makeup application

Timeline

Warehouse Associate/Delivery Driver

LKQ Finish Masters
06.2023 - 08.2024

AMAZON DELIVERY DRIVER

SWEETWATER TRANSPORTATION
09.2022 - 06.2023

COSMETOLOGIST

JC PENNEY'S SALON
03.2022 - 11.2022

MEMBER SERVICE SPECIALIST

VYSTAR CREDIT UNION
01.2019 - 11.2021

COSMETOLOGIST

BELK SALON AND SPA
06.2017 - 02.2019

COSMETOLOGIST

MASTER CUTZ SALON
06.2016 - 06.2017

Florida Cosmetology license -

FLORIDA COLLEGE OF JACKSONVILLE

Associate of Science - Business Administration and Management

Jones College - Jacksonville

Diploma -

SAMUEL W WOLFSON SENIOR HIGHSCHOOL

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