India Herrod
Tuscaloosa,AL
Summary
Compassionate caregiver with extensive experience at Crimson Village, enhancing client independence and well-being. Proven in patient care and relationship building, ensuring safety and emotional support. Skilled in medication reminders and documentation to promote quality of life.
Overview
5
5
years of professional experience
Work History
Caregiver
Crimson Village
1410 18th East Ave. Tuscaloosa, AL 35404
02.2025 - Current
- Supported clients with daily living, enhancing independence and quality of life.
- Managed household tasks including errands, laundry, and grocery shopping.
- Provided assistance with dressing, grooming, meal prep, and medication reminders.
- Executed light housekeeping to uphold cleanliness while respecting patient privacy.
- Fostered strong client relationships for emotional support and companionship.
- Facilitated engaging conversations and activities while assisting with personal care.
- Ensured a safe, clean environment for patients to promote optimal health outcomes.
Receptionist
Baldo Downs Insurance
1712 Hackberry Ln, Tuscaloosa Al 35401
03.2022 - 05.2023
- Greeted visitors and offered knowledgeable assistance.
- Confirmed appointments and updated client records.
- Answered calls promptly and directed them to correct offices.
- Maintained a tidy reception area for positive impressions.
- Resolved customer complaints effectively.
- Responded to inquiries from callers seeking information.
- Organized reception area with updated materials for a welcoming environment.
- Managed tasks efficiently to meet deadlines.
Mental Health Technician
Bryce Hospital
1651 Ruby Tyler Parkway, Tuscaloosa 35404
07.2020 - 07.2021
- Executed patient safety checks and documented findings to ensure well-being.
- Supported patients with meals, daily activities, and transfers for enhanced security.
- Applied crisis intervention techniques for patients in emotional distress or exhibiting aggression.
- Monitored patient behaviors and reported unusual occurrences to RN promptly.
- Cultivated positive relationships with clients, fostering a safe environment.
- Assisted during restraint and seclusion to maintain safety for all involved.
- Kept detailed records of patient interactions for accurate future documentation.
- Escorted patients to meals, activities, and visits to uphold safety standards.
Education
Paul W Bryant High School
6315 Mary Harmon Bryant Dr, Cottondale, AL 35453Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Multitasking and organization
- Strong ethics
- Flexible schedule
- Medical record-keeping
- Medication and appointment reminders
- Supportive companionship
- Documentation
- HIPAA compliance
- Records maintenance
- Medical office administration
- Reliability and punctuality
- Active listening
- Adaptability and flexibility
- Fast learner
- Clear communication
- Compassionate care
- Relationship building
- Organization skills
- Data entry
- Telephone skills
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- Performance improvement
- Document control
- Strategic planning
- Security awareness
- Meeting preparation
- Staff management
- Front desk operations
- Calm demeanor
- Recordkeeping and bookkeeping
Timeline
Caregiver
Crimson Village
02.2025 - Current
Receptionist
Baldo Downs Insurance
03.2022 - 05.2023
Mental Health Technician
Bryce Hospital
07.2020 - 07.2021
Paul W Bryant High School