India Jackson
Union City,GA
Summary
Ambitious, career-focused job seeker, anxious to obtain a Leadership or Training position to help launch career while achieving company goals .
Overview
7
7
years of professional experience
1
1
Certification
Work History
BAU Trainer
DHL Supply Chain
Union,City, GA
09.2020 - Current
- Conducted on-site training sessions for employees.
- Provided guidance to bar staff on customer service techniques.
- Assisted in the development of operational procedures and processes.
- Created detailed reports summarizing training activities and results.
- Maintained records of employee attendance at all training sessions.
- Collaborated with management to identify areas where additional training was needed.
- Advised bar managers on how to improve their employees' job performance through effective coaching.
- Organized team building exercises and activities to foster collaboration between bar staff members.
- Ensured compliance with safety regulations during all trainings conducted.
- Reviewed existing policies and procedures regularly to ensure they are up-to-date.
Student
Clark Atlanta University
Atlanta , GA
08.2017 - 05.2018
- Maintained schedule of class assignments to meet deadlines.
- Balanced school with extracurricular activities and built social connections for personal and professional growth.
- Worked as team member on complex academic projects.
- Followed course syllabus or lesson plan to perform and submit coursework and assignments.
- Joined extracurricular activities to explore interests or passions outside classroom.
- Attended classes or courses to attain subject mastery and formal recognition.
- Learned new methods, processes and procedures for research and writing.
- Devoted time outside of class to do homework, labs or class preparation.
- Attended classes and lectures to procure and absorb materials from handouts, textbooks or in-class presentations.
- Applied course concepts by attending small group discussions and re-summarizing with classmates.
- Maintained positive working relationship with fellow staff and management.
Education
High School Diploma -
Clark Atlanta University
Atlanta, GASkills
- Customer Service
- Team Training and Development
- Engaging Personality
- New Hire Training
- Outgoing Personality
Certification
- CSCS Certified (At DHL ASOS Site)
Accomplishments
- I got promoted from an associate to a Trainer, and have maintained the Trainer title for the last couple of years .
Timeline
BAU Trainer
DHL Supply Chain
09.2020 - Current
Student
Clark Atlanta University
08.2017 - 05.2018
High School Diploma -
Clark Atlanta University
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