India McCrary
Twinsburg
Summary
Efficient Cashier Team Lead known for high productivity and ability to complete tasks swiftly. Possess strong skills in customer service, cash handling, and team management. Excel in communication, problem-solving, and adaptability, ensuring smooth operation of checkout processes and positive customer interactions. Committed to leading by example and fostering a collaborative work environment.
Overview
19
19
years of professional experience
Work History
Advanced Esthetician
Rita's Salon and Spa
Solon
05.2021 - Current
- A licensed skincare professional with extensive training that allows me to perform complex treatments and advanced facial procedures, often in collaboration with a dermatologist, to address clients with more intricate skin concerns and needs beyond basic facials.
- We conduct thorough consultations, create personalized treatment plans, and educate clients on advanced skincare practices to achieve optimal results.
Cashier Team Lead
Nestle
Solon
10.2006 - 06.2024
- 10 years plus in experienced leadership, customer service and sales management.
- Processed payments promptly for customers to exceed productivity standards.
- Assisted cashiers with resolving customer complaints and inquiries.
- Supported other team members when necessary, such as stocking shelves and or bagging groceries.
- Processed refunds and exchanges according to company policy.
- Responsible for training new team members on registers POS system according to company guidelines.
- Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
- Performed opening and closing procedures including counting cash drawers and preparing deposit.
- Kept check out areas organized, clean and well maintained.
- Skilled in developing and executing effective customer engagement, inventory control, planning purchasing, and reducing operational cost.
Bus Driver
Orange City Schools
Pepper Pike
01.2015 - 02.2022
- Demonstrated history of safe driving records, backed by years of experience and clean driving abstracts.
- Experience in managing and maintaining discipline for children of varying ages while on the bus.
- Knowledge of state and federal regulations regarding school bus operations and student transportation.
- Conducted pre-inspections as well as post-inspections of the bus for safety and regulations.
Education
Advanced Esthetician and Manicurist -
Raphael's School of Beauty Culture
01.2023
High School Diploma -
Bedford High School
01.2005
Skills
- Management
- Customer Service
- Bookkeeping
- Financial Management
- Microsoft Office
- Stocking
- Strong Communication & Interpersonal Skills
- Employee training
- Inventory management
- Team leadership
- Time management
Timeline
Advanced Esthetician
Rita's Salon and Spa
05.2021 - Current
Bus Driver
Orange City Schools
01.2015 - 02.2022
Cashier Team Lead
Nestle
10.2006 - 06.2024
Advanced Esthetician and Manicurist -
Raphael's School of Beauty Culture
High School Diploma -
Bedford High School