India Offutt
Atlanta,GA
Summary
Detail-oriented and analytical professional with a proven ability to drive data-driven business decisions. Skilled in benefits administration, market analytics, and cross-functional collaboration. Proficient in Microsoft Excel, data visualization, and problem-solving, with a commitment to continuous improvement and innovation.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Logistics Coordinator
TK Logistics
06.2022 - 02.2025
- Prepared data-driven reports on freight market performance for executive decision-making
- Analyzed freight rates and market trends to optimize logistics strategies
- Monitored supply chain processes to ensure timely and cost-effective delivery
- Collaborated with stakeholders to streamline operations and reduce freight costs
Advanced Technical Support & Sales Representatives
AT&T Asurion
11.2020 - 06.2022
- Leveraged data analysis skills to identify marketing trends and provide actionable recommendations
- Conducted technical troubleshooting, enhancing system performance and customer experience
- Collaborated with cross-functional teams to deliver training and resolve escalated issues
- Developed and presented data-driven insights to stakeholders, improving decision-making
Sales Professional
Autonation
10.2018 - 11.2020
- Analyzed market trends to drive informed business strategies and meet sales KPIs
- Built and maintained strong customer relationships through detailed needs assessments
- Streamlined data entry processes for enhanced accuracy and time management
Manager
Ruchda
01.2015 - 10.2018
- Analyzed operations, identified inefficiencies, and implemented changes to boost performance and employee satisfaction
- Created dashboards and reports to monitor team performance and provided insights for executive decision-making
- Worked with partners to evaluate and negotiate contracts, securing benefits aligned with company goals
Education
Business Administration & Management
Georgia State University
High School Diploma -
Westlake High School
Skills
- Data Analysis & Visualization
- Benefits Administration & Policy Interpretation
- Advanced Microsoft Excel
- Effective Communication & Stakeholder Collaboration
- Organizational Improvement & Performance Optimization
- Workday
Certification
- Human Resources Foundations (Linkedin)
- Diversity, Equity, and Inclusion in the Workplace (USF)
Accomplishments
- Exceeded sales KPIs by 18% for 10 consecutive months
- Reduced employee turnover by 15% through effective training and policy enforcement
Timeline
Senior Logistics Coordinator
TK Logistics
06.2022 - 02.2025
Advanced Technical Support & Sales Representatives
AT&T Asurion
11.2020 - 06.2022
Sales Professional
Autonation
10.2018 - 11.2020
Manager
Ruchda
01.2015 - 10.2018
High School Diploma -
Westlake High School
Business Administration & Management
Georgia State University
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