India Reid-Burns
Fairfield,OH
Summary
Compassionate professional with experience in customer service and hospice caregiving. Provides patient-centered care while upholding professionalism and confidentiality. Communicates effectively with patients, families, and colleagues, adept at managing challenging situations calmly. Committed to fostering safe and supportive environments.
Overview
11
11
years of professional experience
Work History
Hospice Aide
Constellation Hospice Services
Cincinnati, Ohio
01.2026 - Current
- Assisted patients with activities of daily living, including bathing, dressing, toileting, and mobility.
- Delivered compassionate care aligned with individualized care plans to enhance patient comfort and well-being.
- Delivered emotional support to help patients and families cope with challenging situations. and companionship to patients and families during difficult times.
- Monitored and reported changes in patients' physical or emotional conditions to healthcare professionals to ensure timely intervention.
Pre-Employment Specialist
Selection.com
Cincinnati, Ohio
08.2015 - 12.2021
- Coordinated background checks, drug screening results, and employment and education verification, facilitating timely hiring processes.
- Assisted applicants and employees with accurate completion of pre-employment documentation, ensuring compliance with established requirements.
- Reviewed employment - related documentation for completeness, accuracy, and compliance with company requirements.
- Communicated effectively with applicants, employers, vendors, and internal departments via phone and email, fostering clear information exchange.
- Entered and maintained confidential applicant information and employment records accurately.
- Handled multiple case files efficiently meeting deadlines.
Education
Associate of Applied Science - Criminal Science
Southwestern College
Cincinnati, OH01-2009
Skills
- Hospice and Personal Care
- Patient support
- Daily living activities
- Personal care assistance
- Meal assistance
- Comfort and safety
- Emotional Support
- Crisis Intervention
- Record documentation
- Infection Control & Sanitation
- Time Management
- Teamwork & Collaboration
- Detail orientation
- Verbal and written communication
- Patient Privacy Compliance
- Customer service
- Case Management
Timeline
Hospice Aide
Constellation Hospice Services
01.2026 - Current
Pre-Employment Specialist
Selection.com
08.2015 - 12.2021
Associate of Applied Science - Criminal Science
Southwestern College