India Santino
Waukee
Overview
7
7
years of professional experience
Work History
Human Resources Specialist
Target
West Des Moines
04.2022 - Current
- Managed recruitment processes for various roles across multiple store locations.
- Coordinated employee onboarding and training programs for new hires.
- Facilitated conflict resolution and mediation between team members.
- Implemented employee engagement initiatives to enhance workplace culture.
- Assisted in performance management processes and evaluations.
Inside Sales Representative
Verizon Wireless
West Des Moines
09.2021 - Current
- Conducted needs assessments to identify customer requirements and preferences.
- Presented product features and benefits to educate potential customers effectively.
- Utilized CRM software to track customer interactions and sales progress.
- Maintained knowledge of industry trends to provide informed recommendations.
Territory Manager
OSL Retail Services
Cedar Rapids
04.2018 - 08.2021
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones.
- Stayed current on competitor sales, prices, and products.
- Consulted with customers to gain feedback and improve sales.
- Reset store displays for special events and seasonal merchandise changes.
- Streamline onboarding, enhancing new hire integration and satisfaction.
- Advise managers on effective disciplinary actions, improving team dynamics.
- Revise job descriptions, aligning roles with organizational needs.
- Conduct exit interviews, identifying key areas for organization
Education
High School Diploma -
Vero Beach High School
Vero Beach, FLSkills
- HR Management
- Customer Relations
- Sales
- Account Management
- Onboarding
- Training
- Mentoring
- Performance Management
- Customer Service
- Territory Management
Timeline
Human Resources Specialist
Target
04.2022 - Current
Inside Sales Representative
Verizon Wireless
09.2021 - Current
Territory Manager
OSL Retail Services
04.2018 - 08.2021
High School Diploma -
Vero Beach High School