India Santino
West Des Moines,IA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Human Resources Specialist
Target
04.2022 - Current
- Developed and implemented new employee onboarding process.
- Provided guidance to managers on disciplinary action and performance management.
- Reviewed job descriptions, identified necessary changes and updated accordingly.
- Conducted exit interviews with departing employees to identify areas of improvement in the organization.
Inside Sales Representative
Verizon Wireless
09.2021 - Current
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction
- Cultivated and strengthened customer relationships to drive revenue growth
- Took inbound calls on a headset, promoting products and services to secure new accounts
- Contacted new and existing customers to discuss product and service solutions.
TERRITORY MANAGER
OSL Retail Services
04.2018 - 08.2021
- Maintained direct personal contact with all assigned accounts and fostered relations with new ones
- Stayed current on competitor sales, prices, and products
- Consulted with customers to gain feedback and improve sales
- Reset store displays for special events and seasonal merchandise changes.
Education
High School Diploma -
Vero Beach High School
Vero Beach, FL06.2011
Skills
- Appointment Scheduling
- Account Updating
- Inbound and Outbound Calling
- Customer Relations
- Recruiting
- Diversity and Inclusion
Timeline
Human Resources Specialist
Target
04.2022 - Current
Inside Sales Representative
Verizon Wireless
09.2021 - Current
TERRITORY MANAGER
OSL Retail Services
04.2018 - 08.2021
High School Diploma -
Vero Beach High School
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