Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Interests
Timeline
Generic

India Spencer

Cleveland

Summary

Dynamic Fitness and Nutrition Specialist with a proven track record at Hey Buddy Wellness, excelling in client education and personalized meal planning. Adept at fostering strong relationships and enhancing client engagement through innovative wellness programs. Skilled in critical thinking and effective communication, driving successful health outcomes and promoting balanced lifestyles.

Experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Fitness and Nutrition Specialists

Hey Buddy Wellness
09.2019 - Current
  • Assisted with preparation and serving of food in line with established nutrition guidelines.
  • Educated clients about long-term health benefits of balanced diets and exercise programs.
  • Assessed clients' nutritional and health statuses to prescribe appropriate eating and exercise plans.
  • Created and prepared visual aids, manuals and other materials used in teaching.
  • Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
  • Developed strong member relationships with caring and collaborative approach.
  • Explained and demonstrated safe and appropriate exercises for clients of various fitness and physical abilities.
  • Maintained clean and organized workout environment to enhance overall fitness experience.
  • Create fitness and nutrition challenges and programs that keep client engagement.
  • Head of corporate wellness and building corporate rapport.

General Manager, Administration

CleanGlo Services
04.2016 - Current


  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Reported issues to higher management with great detail.
  • Handled recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Customer Service Sales Representative

Sadiebay LLC
02.2009 - 10.2019
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Collaborated with managers and sales team to provide customer feedback and recommend operational changes to meet emerging trends. Achieved or exceeded company-defined sales quotas.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Generated advertising brochure for vendor use.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow and responded to technical support needs.

Education

No Degree - Fitness And Nutrition Expert

FIT CHICKS Academy
Niagara On The Lake, ON
04-2024

High School Diploma -

Continental Academy
Miami, FL
01-2006

Skills

  • Nutrition and weight loss management
  • Meal planning
  • Client education
  • Holistic nutrition
  • Dietary habits evaluation
  • Healthy cuisine
  • Vegetarian and vegan nutrition
  • Culinary expertise
  • Cooking instruction
  • First Aid/CPR
  • Teamwork and collaboration
  • Multitasking
  • Critical thinking
  • Excellent communication
  • Problem-solving
  • Public speaking
  • Flexible and adaptable
  • Networking
  • Good Telephone Etiquette
  • Task prioritization
  • Personal training
  • Goal setting
  • Progress monitoring
  • Group fitness
  • Core strengthening
  • Wellness coaching
  • Injury prevention
  • Strength and conditioning
  • Exercise programming
  • Fitness assessments

Accomplishments

  • Supervised team of 30 staff members.
  • Collaborated with team of 15 in the development of large events and managing sponsors and vendors.

Certification

  • Certified Nutrition expert , Hey Buddy - 2024- current.
  • CPT - Certified Personal Trainers, Hey Buddy- 2024- current.


Interests

  • Gym Workouts
  • High-Intensity Interval Training
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Swimming
  • Regularly practice mindfulness and meditation for overall wellness
  • Tech enthusiast, passionate about exploring the latest advancements and innovations
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Volunteer Work
  • Gardening
  • Participate in basketball and football, as recreational activities to maintain physical fitness
  • Outdoor Recreation
  • Hiking
  • Music
  • Photography
  • Drone Piloting

Timeline

Fitness and Nutrition Specialists

Hey Buddy Wellness
09.2019 - Current

General Manager, Administration

CleanGlo Services
04.2016 - Current

Customer Service Sales Representative

Sadiebay LLC
02.2009 - 10.2019

No Degree - Fitness And Nutrition Expert

FIT CHICKS Academy

High School Diploma -

Continental Academy