Summary
Overview
Work History
Education
Skills
Timeline
Generic

India Sullivant

Atlanta,GA

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

DOT Driver

FedEx Express
Decatur, USA
05.2019 - 09.2024
  • Transported packages efficiently across designated routes while ensuring compliance with safety regulations.
  • Managed delivery schedules to optimize route efficiency and reduce delays.
  • Communicated with dispatch to confirm delivery updates and resolve issues promptly.
  • Assisted customers as needed to enhance service satisfaction.
  • Utilized LEO pad for tracking deliveries and managing logistics effectively.
  • Engaged with dispatch regularly to coordinate pick-ups and deliveries seamlessly.

Instant Return Rep

Hertz Rental
College Park, USA
02.2011 - 08.2016
  • Inspected vehicles for damages and identified maintenance requirements during returns.
  • Managed customer inquiries regarding rental policies and provided accurate information.
  • Coordinated vehicle check-out procedures to ensure swift processing.
  • Assisted customers with billing issues and resolved discrepancies promptly.
  • Maintained precise inventory records of rental fleet and equipment availability.
  • Utilized ASAP Web/Adjustments to streamline operational processes.
  • Offered refueling options to enhance customer service experience.
  • Guided customers with questions and directions throughout rental process.

Loss Prevention Specialist

Macy’s East
Decatur, USA
10.2006 - 08.2010
  • Monitored store premises to enforce safety protocols and prevent theft.
  • Trained staff on loss prevention techniques and security measures.
  • Reviewed surveillance footage to collect evidence for theft investigations.
  • Compiled register reports to track overages and shortages accurately.
  • Documented accident reports to maintain compliance and safety standards.
  • Provided exceptional customer service, enhancing overall shopping experience.
  • Conducted regular audits to identify discrepancies in inventory management.

Logistics (Contractor)

Apex Systemic/CDC
Atlanta, USA
03.2010 - 06.2010
  • Tracked medicine shipments using UPS to ensure timely delivery.
  • Managed project timelines and coordinated resources for diverse client requirements.
  • Utilized Excel to organize and maintain shipping information effectively.
  • Collaborated with cross-functional teams to enhance communication and efficiency.

Medical Assistant/Scheduler

Polaris Medical Group ENT
Atlanta, USA
10.2009 - 11.2009
  • Managed phone and email communications with patients and prospects.
  • Scheduled patient consultations and confirmed appointments.
  • Greeted patients, ensuring positive first impressions during visits.
  • Accepted and submitted insurance claims and payments accurately.
  • Resolved scheduling conflicts promptly to maintain operational efficiency.

Pharmacy Technician

Atlanta Medical Center
Atlanta, USA
05.2006 - 06.2006
  • Prepared and distributed medications for patients efficiently.
  • Mastered Pixit Machine for effective medication storage.
  • Trained in intravenous (IV) usage to enhance patient care.

Education

Diploma - Medical Assistant

Stanford Brown
Atlanta, GA
10-2009

High School Diploma -

Cedar Grove High School
Ellenwood, GA
05-2005

Associate of Applied Science - Radiology

Atlanta Technical College
Atlanta, GA

Skills

  • Attention to detail
  • Problem solving
  • Effective communication
  • Microsoft Excel proficiency
  • Document filing
  • Order fulfillment processes
  • Microsoft Outlook
  • Call center operations
  • Medical terminology knowledge
  • Credit card processing
  • Customer engagement strategies

Timeline

DOT Driver

FedEx Express
05.2019 - 09.2024

Instant Return Rep

Hertz Rental
02.2011 - 08.2016

Logistics (Contractor)

Apex Systemic/CDC
03.2010 - 06.2010

Medical Assistant/Scheduler

Polaris Medical Group ENT
10.2009 - 11.2009

Loss Prevention Specialist

Macy’s East
10.2006 - 08.2010

Pharmacy Technician

Atlanta Medical Center
05.2006 - 06.2006

Diploma - Medical Assistant

Stanford Brown

High School Diploma -

Cedar Grove High School

Associate of Applied Science - Radiology

Atlanta Technical College

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