India Thomas
Owings Mills,MD
Summary
Experienced in effectively handling customer interactions and resolving issues promptly. Can adapt to various environments to deliver my upmost hard work. I am able to utilize strong communication skills and empathy to have ever lasting customer relationships, consistently maintaining high levels of satisfaction.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Domino’s
06.2022 - 10.2022
- Helped take customers' orders at the register and over the phone.
- Cooked food and helped fulfill the customers orders.
- Helped preparing food.
- Helped resolve customer complaints with kindness and empathy.
Team Member
Burlington
10.2022 - 11.2022
- Fold, hang clothes up, and sorted clothes accurately.
- Checked inventory ensuring everything was well stocked.
- Kept different isles organized and maintaining a visually appealing work space for customers.
Drive-Thru Team Member
Chick-fil-A
12.2022 - 07.2024
- Take customer’s orders and making sure the orders are fulfilled accurately.
- Make drinks and milkshakes for customers.
- Providing friendly service with a smile while handing out the food through the window.
Cashier
Walmart
07.2024 - 09.2024
- Operated register, handled cash, credit, and checks.
- Check inventory at the end of my shift.
- Return items customers do not want.
- Maintain cleanliness around register.
Mentor
Chick-fil-A
09.2024 - Current
- Make drinks and milkshakes for customers.
- Train and mentor new employees.
- Help enhance mentee performance by providing personalized guidance.
- Learned all required tasks quickly to perform my best work.
Education
High School Diploma -
Owings Mills High School
06.2024
Skills
- Effective problem resolution
- Critical thinking
- Adaptability to change
- Client support
- Multitasking proficiency
- Cash-handling
Awards
- College and Career Completion
- Honor Roll
Timeline
Mentor
Chick-fil-A
09.2024 - Current
Cashier
Walmart
07.2024 - 09.2024
Drive-Thru Team Member
Chick-fil-A
12.2022 - 07.2024
Team Member
Burlington
10.2022 - 11.2022
Customer Service Representative
Domino’s
06.2022 - 10.2022
High School Diploma -
Owings Mills High School
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