India Wells
MCRAE,GA
Summary
Experienced detention officer with a solid background in retail and security. Leveraging 4 years of expertise in managing inventory, customer service, and safety protocols. Proficient in inventory management, conflict resolution, and team collaboration. Results in enhanced operations and customer satisfaction. Dedicated to enhancing security measures and optimizing processes through efficient strategies and innovative solutions.
Overview
5
5
years of professional experience
Work History
Jail Officer
Toombs Sheriff-Detention Center
Lyons, GA
03.2025 - Current
- Supervised inmate activities to ensure compliance with facility regulations and safety protocols.
- Conducted regular security inspections to identify potential hazards and prevent disturbances.
- Managed inmate records, ensuring accuracy and confidentiality in documentation processes.
- Collaborated with law enforcement agencies to facilitate inmate transfers and court appearances.
Activities Coordinator
Hazlehurst Court Care And Rehab
Hazlehurst, GA
12.2024 - 03.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
DETENTION OFFICER
Telfair County Jail
Milan, GA, US
05.2024 - 09.2024
- Monitored inmate activities ensuring safety and compliance, reducing incidents by 12%.
- Maintained detailed logs of inmate behavior, contributing to improved facility operations.
- Collaborated with law enforcement to manage high-risk situations, enhancing security measures.
- Implemented conflict resolution strategies, decreasing altercations and promoting a safer environment.
- Managed inmate safety and security protocols, ensuring compliance with facility regulations.
- Developed efficient intake procedures, reducing processing time substantially.
CASHIER/SALES ASSOCIATE
Sally's Beauty Supply
Ruston, LA, US
10.2021 - 02.2024
- Efficiently operate cash register, ensuring accurate transactions and minimal wait times.
- Assist customers with product selection and inquiries, enhancing their shopping experience.
- Train new staff in store operations and customer service, fostering team development.
- Maintain clean, organized store environment to boost productivity and customer satisfaction.
OVERNIGHT STOCKER
Walmart Supercenter
Ruston, LA, US
06.2022 - 01.2024
- Restock shelves efficiently during night shifts, enhancing store readiness for customers.
- Maintain appealing merchandise displays, boosting customer engagement and sales.
- Manage inventory with precision, ensuring stock accuracy and availability.
- Collaborate with team to solve stocking challenges, improving workflow.
- Contribute to a well-organized store, positively impacting customer satisfaction.
CASHIER
Harveys Supermarkets
Helena, GA, US
03.2020 - 08.2021
- Streamlined cash register operations and payment processing, reducing customer wait times and enhancing overall shopping experience.
- Processed payments efficiently, reducing wait times and enhancing customer satisfaction.
- Trained new team members in cash handling and customer service, improving team performance.
- Maintained clean work areas, ensuring a pleasant shopping environment for customers.
- Assisted customers in locating products, enhancing their shopping experience.
- Handled cash and credit transactions accurately, ensuring financial accuracy.
Education
BACHELOR OF SCIENCE - BIOLOGY
Grambling State University
Grambling, LA12.2023
Skills
- Stocking Shelves
- Customer Transactions
- Moving Boxes
- Constructive Feedback
- Cash Register
- Inventory Management
- Customer Service
- Sales
- Cleaning
- Training
- Time Management
- Team Collaboration
- Problem Solving
- Adaptability
- Conflict Resolution
- Attention to Detail
- Communication Skills
Timeline
Jail Officer
Toombs Sheriff-Detention Center
03.2025 - Current
Activities Coordinator
Hazlehurst Court Care And Rehab
12.2024 - 03.2025
DETENTION OFFICER
Telfair County Jail
05.2024 - 09.2024
OVERNIGHT STOCKER
Walmart Supercenter
06.2022 - 01.2024
CASHIER/SALES ASSOCIATE
Sally's Beauty Supply
10.2021 - 02.2024
CASHIER
Harveys Supermarkets
03.2020 - 08.2021
BACHELOR OF SCIENCE - BIOLOGY
Grambling State University