India Williams
Summary
Effective at choosing items to fulfill customer orders. Excellent sales, service, and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Overview
10
10
years of professional experience
Work History
Online Personal Shopper
Walmart
Columbus
08.2023 - Current
- Guided customers in selecting products tailored to their preferences and needs, improving satisfaction.
- Processed customer orders on Walmart's online platform, ensuring a smooth transaction experience.
- Resolved customer inquiries to enhance shopping experience and foster customer loyalty.
Shift Leader
Taco Bell
Columbus
10.2016 - 08.2023
- Trained new and existing team members while scheduling shifts to enhance operational efficiency.
- Engaged with customers professionally, delivering exceptional service to enhance satisfaction.
- Resolved customer issues while upholding quality standards for products and services.
- Monitors all service equipment and supplies during the shift and makes sure that everything is in working condition.
- Preparing orders for customers and ensuring customer requests are followed.
- Ensuring food is kept at a safe temperature for proper food safety.
- Cleaning workstations regularly and ensuring all areas are kept tidy.
- Working with the team to resolve customer complaints.
- Assisting with putting away various supplies from truck deliveries.
Education
Pharmacy
EMCC Communiversity
Columbus, MS 08.2025 - 11.2025
Some College (No Degree) - Social Work
East Mississippi Community College
Mayhew, MSSkills
- Product selection
- Product recommendations
- Order processing
- Customer engagement
- Customer service
- Problem solving
- Time management
- Effective communication
Timeline
Pharmacy
EMCC Communiversity
08.2025 - 11.2025
Online Personal Shopper
Walmart
08.2023 - Current
Shift Leader
Taco Bell
10.2016 - 08.2023
Some College (No Degree) - Social Work
East Mississippi Community College