Indiana Venzant Medina
Phoenix
Summary
Dynamic and results-oriented professional with proven expertise in customer service and teamwork, honed at Bath and Body Works. Excelled in enhancing shopping experiences and fostering customer loyalty through exceptional engagement and problem-solving skills. Adept at training peers, boosting sales through promotions, and maintaining high standards of store presentation. Skilled in cash handling and fluent in another language, ready to drive success in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Retail Sales Associate
Bath and Body Works
06.2021 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and helped with product questions, selections, and purchases.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Greeted customers and provided outstanding customer service.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
Restaurant Team Member
Pappadeaux's Seafood Kitchen
07.2011 - 08.2019
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
Education
High School Diploma -
Intelli
Phoenix, AZ03.2010
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Flexible schedule
- Money handling
- Store maintenance
- FLUENT IN LANGUAGE
Accomplishments
-Learning healthy coping skills
-Doing something that scares me
-Making a difference
-Supporting a cause that's important to me
-Handling a tough situation in a healthy way
-Practicing self care
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Retail Sales Associate
Bath and Body Works
06.2021 - Current
Restaurant Team Member
Pappadeaux's Seafood Kitchen
07.2011 - 08.2019
High School Diploma -
Intelli
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