Indigo Potter
San Francisco,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Barista/Supervisor
Santa Cruz Coffee Roasters
01.2023 - 08.2023
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Advised customers on whole bean and bulk tea purchases by detailing origin, flavor, and pairing recommendations.
- Served customers quickly and efficiently and created strategies to prevent delays.
Shift Lead
Jamba
11.2020 - 12.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
Team Member
Chipotle Restaurant
01.2020 - 08.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Assisted with inventory counts and stocking of merchandise.
Team Member/Store Lead
Whiting's Foods On The Boardwalk, Arena, And On The Road
05.2017 - 11.2019
- Contributed to team success by completing jobs quickly and accurately.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Processed cash, credit and touchless transactions to fulfill customer orders.
- Worked effectively in fast-paced environments.
Education
Associate of Arts - Visual Arts
Cabrillo College
Aptos, CASkills
- Quality Control
- Creative Solutions
- Accurate Cash Handling
- Menu Item Familiarity
- Front Counter Maintenance
- Product Weighing and Labeling
Timeline
Barista/Supervisor
Santa Cruz Coffee Roasters
01.2023 - 08.2023
Shift Lead
Jamba
11.2020 - 12.2022
Team Member
Chipotle Restaurant
01.2020 - 08.2020
Team Member/Store Lead
Whiting's Foods On The Boardwalk, Arena, And On The Road
05.2017 - 11.2019
Associate of Arts - Visual Arts
Cabrillo College
Similar Profiles
Kaitlyn CollingsKaitlyn Collings
Supervisor at Santa Cruz Coffee Roasting CompanySupervisor at Santa Cruz Coffee Roasting Company
ABDULRAHMAN ALHARBIABDULRAHMAN ALHARBI
Sales Representative at Coffee Roasters And Coffee ShopSales Representative at Coffee Roasters And Coffee Shop
Glenda GomezGlenda Gomez
Sales Manager/Accounting Assistant at Five Star Coffee Roasters/DLF Coffee ImpotersSales Manager/Accounting Assistant at Five Star Coffee Roasters/DLF Coffee Impoters