Cristelyn Acosta
Santa Fe Springs,California
Summary
Dynamic professional with a proven track record at Starbucks and Sandlot Customs enhancing customer satisfaction and team performance. Expert in inventory management and staff training, I excel in multitasking and problem-solving, significantly contributing to increased sales and operational efficiency. Skilled in quality control, ensuring high service standards.
Overview
24
24
years of professional experience
Work History
Barista/Supervisor
STARBUCKS COFFEE COMPANY
04.2005 - Current
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
- Contributed to an increase in repeat business by consistently delivering exceptional customer service experiences.
- Served consistent portions following recipes and control standards to insure quality control.
Operations Manager
Sandlot Customs
09.2000 - Current
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Interacted well with customers to build connections and nurture relationships.
- Conducted regular equipment maintenance checks, minimizing downtime due to machine malfunctions or repairs.
- Participated in regular quality assurance assessments to maintain high standards of service delivery.
Sales Representative
Sprint
03.2002 - 04.2005
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CABusiness And Arts
Cerritos College
Norwalk, CASkills
- Problem-solving abilities
- Multitasking
- Inventory Management
- Staff Training and development
- Graphics design
- Reliability
- Quality Control
- Inventory Control
Timeline
Barista/Supervisor
STARBUCKS COFFEE COMPANY
04.2005 - Current
Sales Representative
Sprint
03.2002 - 04.2005
Operations Manager
Sandlot Customs
09.2000 - Current
High School Diploma -
Santa Fe High School
Business And Arts
Cerritos College
Similar Profiles
Patrick PricePatrick Price
Shift Supervisor at Starbucks Coffee CompanyShift Supervisor at Starbucks Coffee Company
Allyson WallaceAllyson Wallace
Keyholder Manager at STARBUCKS COFFEE COMPANYKeyholder Manager at STARBUCKS COFFEE COMPANY
Ryan AdamsRyan Adams
Shift Supervisor at Starbucks coffee companyShift Supervisor at Starbucks coffee company
Gnani BourampetaGnani Bourampeta
Engineering Manager at STARBUCKS COFFEE COMPANYEngineering Manager at STARBUCKS COFFEE COMPANY
Evelyn NunezEvelyn Nunez
Administrative Assistant at City of Longmont Municipal CourtAdministrative Assistant at City of Longmont Municipal Court