
I am a strong communicator skilled in patient education and office operations. Demonstrates ability to manage patient records accurately, streamline processes, and enhance customer satisfaction. Collaborative team member dedicated to improving patient experiences and ensuring efficient workflow. I am easy to work with and always willing to learn new things. I feel I demonstrate proficiency in patient relations, scheduling, and record maintenance. I am capable at facilitating smooth billing processes and educating patients on treatment plans. Collaborative approach to improve team efficiency and patient care within dental settings. I am currently also accounts receivable at my second job therefore I am responsible for managing customer accounts with their invoices and managing all the business financial records. I input all the invoices into QuickBooks and handle all the bill paying for the business.
At Heartland Dental, I assist the dentists during procedures to ensure patient comfort, efficiency and provide chair-side assistance including passing instruments to the dentist and holding suction devices. Prepared examination rooms by sterilizing instruments and organizing supplies. Educated patients on oral hygiene practices and post-treatment care instructions. Manage patient records using electronic health record systems for accuracy. Schedule appointments and coordinate patient flow to optimize office operations. Support insurance verification processes to facilitate smooth billing procedures. Explain dental services and payment plans to help patients make informed decisions. Along with applying patients for our family of financing. Collaborate with dental team members to improve workflow and patient experiences. Train new staff on office protocols, learning how to assist the doctor, and best practices for patient care. Sanitize equipment cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient. Review patient charts prior to visits to ensure that all relevant information was available for the doctor's review. Take digital X-rays of teeth using radiographic equipment.