Indinesia Lawson
Moncks Corner,SC
Summary
Personable City Letter Carrier experienced in route delivery and collection. Achieved customer satisfaction through effective relationship-building and deep knowledge of postal products and procedures. Focused on maintaining high productivity and ensuring timely, accurate delivery of mail and parcels.
Overview
2
2
years of post-secondary education
14
14
years of professional experience
Work History
City Letter Carrier
Postal Service
Charleston, SC
12.2015 - Current
- Delivered mail promptly to designated routes and addresses.
- Sorted incoming and outgoing mail efficiently for distribution.
- Operated postal vehicles safely while adhering to traffic regulations.
- Interacted with customers to address inquiries and resolve issues.
- Maintained accurate records of deliveries and returns daily.
- Used handheld devices to track packages and manage deliveries.
- Collaborated with team members to ensure efficient mail handling processes.
- Maintained professional and effective public relations with customers and community members.
- Delivered mail and packages to residences and businesses on a daily basis.
- Loaded mail into delivery vehicle according to established procedures.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Operated company vehicle in a safe manner while delivering mail along the assigned route.
- Ensured that all safety guidelines were followed during deliveries.
- Used portable electronic scanner to track parcels and record tracking progress.
- Collected customs charges, postage due and C.O.D. payments.
- Performed daily pre-trip inspections on vehicles prior to use.
- Collected payments for CODs, stamps, and other services rendered.
- Organized incoming, outgoing mail in order to ensure timely delivery, pickup.
- Collaborated with other carriers in order to complete routes efficiently and effectively.
- Reported any suspicious activities to supervisors immediately.
- Collected mail from distribution and prepared in sequence for efficient delivery.
- Acquired customer signature for registered and insured mail.
- Responded quickly to emergency calls from the public concerning postal service matters.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
- Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
- Routed all classes of mail in sequence of delivery along established route.
- Scanned labels on letters or parcels to confirm receipt.
Walmart Associate
Walmart
Charleston, SC
05.2012 - 10.2012
- Assisted customers with product inquiries and store navigation.
- Stocked shelves and organized merchandise for optimal presentation.
- Operated cash register and handled customer transactions efficiently.
- Collaborated with team members to manage inventory levels effectively.
- Trained new associates on store policies and procedures regularly.
- Resolved customer complaints with empathy and effective solutions.
Education
Associate in Criminal Justice - Criminal Justice
Denmark Technical College
Denmark, SC 01.2012 - 05.2014
Skills
- Mail processing
- Route optimization
- Parcel management
- Efficient delivery
- Safe driving
- Safety awareness
- Strong communication
- Customer relationship management
- Team collaboration
- Problem solving
- Conflict resolution
- Training guidance
- Teamwork and collaboration
- Leadership
- Work ethic
- Integrity
- Punctuality
- Accountability
- Fast Learner
- Sense of direction
- Memory recall
- Professional demeanor
- Professionalism
- Financial planning
References
References available upon request.
Timeline
City Letter Carrier
Postal Service
12.2015 - Current
Walmart Associate
Walmart
05.2012 - 10.2012
Associate in Criminal Justice - Criminal Justice
Denmark Technical College
01.2012 - 05.2014