Indira Alonzo
Jack of all trades
Jacksonville,FL
Summary
Proven leader in logistics and customer service, adept at package handling and fostering teamwork, significantly reduced shipping errors at Yaya Logistics. Skilled in warehouse operations and clear communication, I excel in fast-paced environments, ensuring quality assurance and efficient problem-solving. Trained and mentored teams, enhancing performance and operational excellence at Rowes IGA and Quadro Supermarket.
Professional with proven skills in packing, shipping, and receiving. Effective at ensuring accurate inventory management, quality control, and timely fulfillment. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in handling various tasks efficiently.
Overview
17
17
years of professional experience
Work History
Packing, Shipping, and Receiving Assembler
Yaya Logistics
06.2019 - 09.2024
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Expedited order processing time through effective organization and prioritization of tasks.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Sustained a clean work environment following workplace safety guidelines to prevent accidents or injuries on the job site.
- Assisted in training new team members, sharing best practices for packing, shipping, and receiving processes to foster a culture of excellence among colleagues.
Cashier Team Lead
Rowes IGA
04.2016 - 05.2019
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Cashier Team Lead
Quadro Supermarket
03.2008 - 04.2016
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Trained team members on cash register operation and cash handling.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Education
High School Diploma -
Apce University
Santo Domingo Pueblo, NMSkills
- Package handling
- Product Assembly
- Warehouse Organizations
- Teamwork and Cooperation
- Shipping coordination
- Warehousing Operations
- Self-Motivated and Independent
- Attention to Detail
- Problem-Solving
- Critical Thinking
- Clear Communication
- Quality Assurance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Packing, Shipping, and Receiving Assembler
Yaya Logistics
06.2019 - 09.2024
Cashier Team Lead
Rowes IGA
04.2016 - 05.2019
Cashier Team Lead
Quadro Supermarket
03.2008 - 04.2016
High School Diploma -
Apce University
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