Indira Blyskal
Miami,FL
Summary
Driven Dental Office Manager with a proven track record at Marketing Professional Business Expansion, adept in dental software and patient relations. Excelled in boosting revenue through strategic billing and marketing initiatives, leading a team of 50 to enhance patient care and loyalty. Skilled in financial management and staff training, ensuring compliance and operational efficiency.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Dental Office Manager/ Marketing/ Sales
Marketing Professional Business Expansion
08.2008 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
- Reduced wait times for patients through effective coordination of staff schedules and resource allocation.
- Supervised and led team of dental hygienists and support staff of 50 employees
- Developed successful marketing strategies to attract new patients while retaining existing clientele base.
- Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
- Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.
- Assisted in the recruitment, hiring, and training of high-quality dental staff to ensure exceptional patient care.
- Managed financial aspects including budgeting, forecasting, expense tracking, and profit analysis for overall fiscal responsibility.
- Implemented strict infection control protocols to safeguard the health and safety of patients and employees alike.
- Recruited, hired and developed office teams to offer best-in-class patient care.
- Managed senior-level personnel working in marketing and sales capacities.
Education
Bachelor Of Business Administration - Business Administration
Florida International University
Miami, FL05.2010
Skills
- Treatment Planning
- Dental software proficiency
- Schedule Management
- Insurance Billing
- Dental Office Management
- Patient Scheduling
- Patient Relations
- Payment plans
- Scheduling
- Employee Training
- Office Administration
- Appointment Coordination
- Human Resources
- Office meetings
- Budget Management
- Customer Service
- Customer Relationship Management
- Hiring and Training
- Staff Management
- Financial Management
- Business Administration
- Decision-Making
- Staff Training
- Business Planning
- Time Management
Certification
Dental assistant
Dental x-rays
Languages
Spanish
Native or Bilingual
Timeline
Dental Office Manager/ Marketing/ Sales
Marketing Professional Business Expansion
08.2008 - Current
Bachelor Of Business Administration - Business Administration
Florida International University
Similar Profiles
Calgary WiesCalgary Wies
Business Development Executive at Odyssey Business ExpansionBusiness Development Executive at Odyssey Business Expansion
Danielle ClineDanielle Cline
Physician Liaison at PROFESSIONAL MARKETING SERVICESPhysician Liaison at PROFESSIONAL MARKETING SERVICES
LYDIA KANINI MUENDOLYDIA KANINI MUENDO
Group Human Resource and Administration Manager at Professional Marketing Services GroupGroup Human Resource and Administration Manager at Professional Marketing Services Group
ANANDA TORRESANANDA TORRES
EXECUTIVE ASSISTANT at MasTecEXECUTIVE ASSISTANT at MasTec
Wisnel MilienWisnel Milien
Regulatory Resolution Technician at Florida Power & Light CompanyRegulatory Resolution Technician at Florida Power & Light Company