Indira Gonzalez
Cape Coral,FL
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem. I am studying Medical Coding and Billing. A lot of experience in Customer Services. Teamplayer, able to work well with others, follow organization regulations and directives, bilingual with excellent interpersonal skills.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Stocking 1 Team Associate
Walmart, Inc
Miami, FL
06.2017 - Current
- Provided customer service to clients, including resolving complaints and answering inquiries.
- Maintained inventory records and tracked deliveries.
- Assisted in the development of team strategies and goals.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Assistant Manager
Graziano’s Group
Miami, FL
03.2007 - 02.2017
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Education
High School Diploma -
Anton S. Makarenko
06-2002
Medical Tutoring LLC
Miami, FLSkills
Administrative Skills
- Bilingual in English and Spanish
- PC literate Word, Excel
- PC Literate Copier, Printer Scanner
- Registration
- Medical Office Procedures
- Patient Charting
- Appointments Scheduling
- Credit card Payment devices
- Self Lerner
Medical Billing and Coding Skills
- Medical Terminology and Healthcare Abbreviations
- Diagnostic Coding ICD10
- Procedural Coding CPT
- Coding Supplies and Equipment HCPCS
- Medical Coding Software ICD10Datacom
- Medical Coding Software FlashCode
- Reviewing Medical Records for Coding Accuracy
- Trained in Official Coding Guidelines in USA
- Health insurance: Medicare, Medicaid, HMO, PPO
- Medical Coding Software ICD10Datacom
Certification
Medicare Webinar: Diagnosis Coding: Using the ICD-10-CM
Medicare Webinar: Procedure Coding: Using the ICD-10-PCS
Medicare Webinar: Medicare Billing: 837P & Form CMS-1500
Timeline
Stocking 1 Team Associate
Walmart, Inc
06.2017 - Current
Assistant Manager
Graziano’s Group
03.2007 - 02.2017
High School Diploma -
Anton S. Makarenko
Medical Tutoring LLC
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